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Developing staff through mentoring
As a business owner, you can use mentoring as a way to develop staff skills at little or no cost to your business. This can help you promote staff internally, which can avoid expensive and time-consuming recruitment processes and ensure that valuable knowledge stays within your business.
Mentoring can also help your business:
- improve staff retention rates and team relations
- increase profits through improved performance and productivity
- foster innovative ideas.
By pairing a more-experienced person (the mentor) with a less-experienced one (the mentee), you can use mentoring:
- as a form of induction for new staff
- to develop staff skills in a particular area, such as customer service
- to groom existing staff to move into more senior roles
- for succession planning, if you plan to hand your business over to someone else.
This guide explains how you can develop your staff through mentoring.