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Managing conflict in the workplace

The way your business handles conflict between employees, management or business partners can have a big impact on profits, productivity and morale.

Conflict is a major cause of staff turnover and costs your business money. Queensland Government research shows over 65% of employee performance problems are the result of strained relationships rather than a lack of skill or motivation.

Good management practices can help you avoid unnecessary conflict and deal with inevitable conflict in an effective and professional way.

Developing a dispute resolution process can reduce staff turnover and save your business time, money and unnecessary damage.

This guide provides an overview of managing conflict in your workplace.