Managing conflict in the workplace
The way your business handles conflict between employees, management or business partners can have a big impact on profits, productivity and morale.
Conflict is a major cause of staff turnover and costs your business money. Queensland Government research shows over 65% of employee performance problems are the result of strained relationships rather than a lack of skill or motivation.
Good management practices can help you avoid unnecessary conflict and deal with inevitable conflict in an effective and professional way.
Developing a dispute resolution process can reduce staff turnover and save your business time, money and unnecessary damage.
This guide provides an overview of managing conflict in your workplace.