Water meter validation

Where an approved water meter is required, water entitlement holders are responsible for having their meter validated by an authorised validator.

This provides assurance that the meter is installed correctly and working as required.

Water meter standards and requirements

Water meters used in Queensland must comply with the requirements of:

The Water Regulation states where a meter is required and when you must confirm that your meter complies with the standard. Your water licence may also state a requirement for a meter.

You have an obligation to validate your meter and ensure it remains operational and complies with the above requirements. If you fail to do so, your meter will not be an approved meter. It is an offence to take water through a meter that is not approved.

Who can validate meters

Water entitlement holders are responsible for engaging an authorised meter validator who will inspect the meter and issue a validation certificate if it meets requirements.

Authorised meter validators are either certified by Irrigation Australia or appointed by the Department of Natural Resources, Mines and Energy.

The validation certificate confirms that your meter complies with the required standard and must be supplied to the department.

Authorised meter validators cannot validate their own meter.

As the water entitlement holder it is your responsibility to ensure that all metering requirements are met.

If you don't your meter could lose its approval status. Taking water through a meter that is not approved is an offence under the Water Act 2000.

Finding a certified meter validator

A list of current meter validators is available from Irrigation Australia Ltd.

Contact your local pump and irrigation service company to find out if they employ a certified meter validator.

Initial validation certificates

If your meter complies with the required standards, the validator will issue a water meter validation certificate (PDF, 926KB).

You must give a copy of this certificate to the department within 20 business days after it has been issued. Contact your local business centre for more information.

Periodic revalidation

Water meters must be revalidated periodically to ensure they continue to meet the standards.

Water entitlement holders will be notified when their meter requires revalidation.

An authorised meter validator will need to inspect your meter to confirm it meets the required standards.

If the meter is compliant and still meets the manufacturer's specifications, the validator will issue a water meter validation certificate (PDF, 926KB). You must give a copy of this certificate to the department within 20 business days after it has been issued.

Exemption from revalidation

You do not need to revalidate your meter if your metered works (pump) is no longer used to take water under the authority of your metered water entitlement, for example, if your pump is now only used for stock and domestic purposes or other prescribed activities. Prescribed activities are listed under Schedule 3 of the Water Regulation 2016.

Metered entitlement holders are required to notify the department if these circumstances apply. Contact your local business centre.

Departmental requests for a new validation certificate

When we can request a new certificate

From 1 February 2019, the department can request a new validation certificate for a meter, if the existing certificate:

  • contains false or misleading information
  • was issued by a person who was not an authorised meter validator
  • was issued by an authorised meter validator for their own meter.

What to do if you receive a request

If you receive a request for a new validation certificate based on the criteria specified above, you must arrange an inspection by an authorised meter validator and submit the new certificate to the department within 60 business days of the date of the request.

If you aren't able to submit a new validation certificate by the required date, you can ask for an extension.

If the department does not receive a new validation certificate by the required date, you will no longer be allowed to take water through that meter.

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