Employing tourism staff

Having the right people working in your tourism business makes good business sense. Find out what resources are available to help you hire, develop and retain high-performing staff.

Read more about employing and managing staff including, finding the right staff, developing staff and your obligations as an employer.

Queensland Tourism and Hospitality Jobs website

The Work in Paradise Queensland tourism and hospitality jobs website is a one-stop shop for connecting jobseekers with employers in the industry.

Employers can advertise their job vacancies at no cost, search CVs of registered website users, promote themselves with an employer profile and access the resource centre with targeted information for both employers and job seekers.

Developing a skilled Australian tourism workforce

The Australian Trade and Investment Commission (Austrade) provides strategies and resources to support the workforce needs of the Australian tourism sector.

Read about how to promote tourism careers, recruit local and overseas workers, address seasonal labour needs, and train and retain your staff.

Employing Indigenous staff

By applying the recommendations of QTIC's Indigenous Employment Retention strategy, you can protect your business against future skill shortages as well as add significant value and visitor appeal to your business. Mentoring provides a culturally-appropriate way to develop and retain Indigenous staff.

The QTIC Indigenous Champions network supports tourism employers to hire and retain Indigenous employees. The volunteer 'champions' who make up the network, have all been chosen based on their success with and commitment to employing Indigenous staff.

Careers in tourism

Find information on the different types of careers available within the tourism industry and where best to access education and training, including:

  • Tourism and hospitality career guide – developed by QTIC, the guide profiles the range of occupations available in the tourism and hospitality sector. This information will be useful to teachers, career advisers, students, job seekers, employers and industry representatives.
  • Young Tourism Leaders program – developed to help the next generation of businesses and employees in the Queensland tourism sector. The program provides influential and inspiring role models, to encourage young people to pursue a career in tourism.

Employment assistance programs

The Back to Work program provides financial support to eligible employers who hire long term unemployed or young unemployed jobseekers in regional or South East Queensland areas.

If you're an employer, you could be eligible for payments ranging from $10,000 to $20,000. Eligible job seekers can access training and re-skilling opportunities, and receive assistance to connect with employment and training opportunities.

Workplace health and safety

As a business operating in Queensland, you need to know your work health and safety obligations to keep you, your staff and your customers safe.

Learn how to keep your workplace safe and how to comply with work health and safety laws in Queensland.