Drought Relief from Electricity Charges Scheme (DRECS)

The Drought Relief from Electricity Charges Scheme (DRECS) provides relief from supply charges on electricity accounts that are used to pump water for farm or irrigation purposes. Financial assistance is available in drought-declared areas or if your property has been drought-declared. You can apply for a waiver or reimbursement of supply charges on all relevant electricity accounts.

Application

If you are an Ergon Energy customer seeking relief from electricity supply charges, contact 13 10 46.

Non-Ergon customers apply through the Department of Natural Resources, Mines and Energy.

Complete the application process below.

Application process

Step 1

Application form

Complete the online application form or contact us to request a hard copy of the form.

Step 2

Attach your supporting documents (including a copy your electricity bill and a statutory declaration if required) and submit or send the completed application to:

  • Email: droughtrelief@dnrme.qld.gov.au
  • Post:
    Drought Relief from Electricity Charges Scheme
    Department of Natural Resources, Mines and Energy
    PO Box 15456
    CITY EAST  QLD  4002

Step 3

We will verify and process your application and reimburse fees via electronic funds transfer (EFT).

You can apply for reimbursement of supply charge components by lodging either:

  • singular bills: 1 application for each time a separate account is received and paid (e.g. monthly or quarterly bill)
    or
  • multiple bills: claims relating to more than 1 bill at a time.

Eligibility

The following applies to customers of an electricity retail entity other than Ergon Energy Queensland Pty Ltd. To be eligible for reimbursement under the scheme an applicant must:

  • be a farmer of a property that has been individually drought-declared or is within a drought-declared area
  • be experiencing disruptions to pumping water for farming or irrigation (i.e. have no water or water availability is severely restricted within the billing period)
  • agree to the terms and conditions of the form
  • submit a completed Drought relief from electricity charges application form.

Reimbursement of supply charges

An eligible customer is entitled to the reimbursement of the following supply charge components of their electricity account (excluding minimum demand charges):

  • supply charges for tariffs used for pumping water
  • service fees
  • minimum payments.

Eligible customers using tariffs other than Tariff 62, Tariff 65 and Tariff 66 must provide a statutory declaration stating that the connection is being used primarily for pumping water for farm or irrigation purposes.

Provided the drought declaration remains operative, the reimbursement applies to all eligible supply charge components applicable to any account used for pumping water for farm or irrigation purposes. The reimbursement continues to apply until the drought declaration is revoked.

Terms and conditions

Terms and conditions which apply to the DRECS are on the application form. Read carefully to check your eligibility before submitting your application form.

We will email you if your application was unsuccessful.

Contact us

For enquiries about the scheme: