Coronavirus (COVID-19) update: We are currently updating information following recent Queensland and Australian Government announcements. Find assistance and support for coronavirus affected businesses and industries.

Northern Queensland flood relief

Complete our Back on Track survey

Complete our online survey and tell us where you most need help.

We will follow up and connect you with the right services or match you with a business mentor to assist you with business challenges or rebuilding.

Back on Track roadshow

Our Back on Track roadshow will be travelling across North and Far North Queensland to help small businesses recover, rebuild and prosper.

We have teamed up with local, state and federal agencies to revisit communities hardest hit by the floods to offer tailored support for the region's ongoing recovery and resilience.

Join us for a chat when the roadshow comes to a town near you.

Find support and recovery information relating to the Northern Queensland monsoon trough which occurred from 25 January – 14 February 2019.

Small businesses

Special Disaster Assistance Recovery Grants

Disaster assistance has been activated for small businesses under the joint Commonwealth-State Disaster Recovery Funding Arrangements (DRFA).

DRFA Category C grants are available in the following local government areas:

  • Charters Towers Regional Council
  • Cloncurry Shire Council
  • Etheridge Shire Council
  • Flinders Shire Council
  • McKinlay Shire Council
  • Richmond Shire Council
  • Townsville City Council.

Affected small businesses may be eligible for special disaster assistance recovery grants of up to $50,000 to assist with clean-up and reinstatement activities.

Recovery loans

Affected small businesses may be eligible for the following low interest loans:

Small Business Disaster Recovery Grants

Affected small businesses may be eligible for Small Business Disaster Recovery Grants of up to $10,000 to engage high-level expertise to help them recover and rebuild business confidence. Funding for building, plant and equipment repairs may be available in specific circumstances.

Recovery centres

Visit the Small Business Recovery Centre to discuss support and mentoring services, and access advice on financial assistance, insurance and other business matters.

Find us at 143 Walker Street, Townsville, open 9am–5pm weekdays.

Check our business events calendar to find local recovery events.

For further support, including assistance and advice for other natural disasters, phone 1300 654 687.

Tradies' register to help with repairs

Licensed contractors can join the North Queensland Flood Register to help with repairs to make buildings secure, safe and habitable.

If you need help with clean-up or repairs, you can search the register to find a licensed contractor working in your local area.

Townsville rates and water relief

Contact Townsville City Council to see if your business is eligible for payment extensions or rebates on your rates and utility charges.

Primary producers

The North West Queensland Livestock Recovery Package will support the recovery of livestock industries affected by flooding. This includes:

  • livestock industry recovery concessional loans
  • farm financial counsellors
  • freight subsidies for restocking.

Affected primary production enterprises may be eligible for Restocking, Replanting and On-farm Infrastructure Grants of up to $400,000.

Learn about a one-off exemption from paying your biosecurity entity renewal fee if you are an affected commercial primary producer in North West Queensland.

Read about other primary producer assistance and disaster-declared areas on the Department of Agriculture and Fisheries (DAF) website.

Also consider...

  • Contact Lifeline on 13 11 14 or NQ Connect on 1300 059 625 for phone and online counselling and support.
  • Find support and assistance for other Queensland natural disasters.