Queensland natural disaster assistance

Bushfire relief

Small businesses

Complete our online survey to help us understand the impact of bushfire on your business and assess what support you need.

Contact us on 1300 654 687 if you'd like to talk about small business recovery.

Complete survey

Recovery loans

Disaster assistance has been activated for small businesses under the joint Commonwealth-State Disaster Recovery Funding Arrangements (DRFA).

DRFA Category B assistance is available in the following local government areas:

  • Scenic Rim Regional Council
  • Southern Downs Regional Council.

Affected small businesses may be eligible for the following low interest loans:

Primary producers

Read about primary producer assistance and disaster-declared areas on the Department of Agriculture and Fisheries (DAF) website.

More information

Flood relief

Small businesses

Special Disaster Assistance Recovery Grants

Disaster assistance has been activated for small businesses under the joint Commonwealth-State Disaster Recovery Funding Arrangements (DRFA).

DRFA Category C grants are available in the following local government areas:

  • Cloncurry Shire Council
  • Flinders Shire Council
  • McKinlay Shire Council
  • Richmond Shire Council
  • Townsville City Council.

Affected small businesses may be eligible for special disaster assistance recovery grants of up to $50,000 to assist with clean-up and reinstatement activities.

Small Business Disaster Recovery Grants

Affected small businesses may be eligible for Small Business Disaster Recovery Grants of up to $10,000 to engage high-level expertise to help them recover and rebuild business confidence. Funding for building, plant and equipment repairs may be available in specific circumstances.

Recovery loans

DRFA Category B assistance is available in some local government areas.

Affected small businesses may be eligible for the following low interest loans:

Complete our assistance survey

Complete our online survey and tell us where you most need help.

We will follow up and connect you with the right services or match you with a business mentor to assist you with business challenges or rebuilding.

Primary producers

The North West Queensland Livestock Recovery Package will support the recovery of livestock industries affected by flooding. This includes:

  • livestock industry recovery concessional loans
  • farm financial counsellors
  • freight subsidies for restocking.

Read about other primary producer assistance and disaster-declared areas on the Department of Agriculture and Fisheries (DAF) website.

Small businesses

Recovery centres

Small business owners affected by the Northern Queensland floods can visit the Small Business Recovery Centres to discuss support and mentoring services, and access advice on financial assistance, insurance and other business matters.

Visit the centre at 143 Walker Street, Townsville, open 9am–5pm, 7 days a week.

For further support, including assistance and advice for other natural disasters, phone 1300 654 687.

Disaster recovery allowance

You and your employees may be eligible for the Disaster Recovery Allowance if your income has been affected by a disaster. Visit the Department of Human Services for eligibility criteria and more information.

Tradies' register to help with repairs

Licensed contractors can join registers for disaster areas to help with repairs to make buildings secure, safe and habitable. Apply for the:

If you need help with clean-up or repairs, you can search these registers to find a licensed contractor working in your local area.

Townsville rates and water relief

Contact Townsville City Council to see if your business is eligible for payment extensions or rebates on your rates and utility charges.

Go Local, Grow Local

Download Go Local, Grow Local tools for your small business to promote products or services and encourage Queenslanders to spend their money locally.

Disaster recovery information and advice

Phone 1300 731 988 for the Chamber of Commerce and Industry Queensland's Employer Assistance Line for:

  • advice and support if your business has been forced to close or reduce operations
  • industrial relations advice on managing staff and meeting Fair Work Act 2009 obligations.

Primary producers

Find information on financial assistance for primary producers, including freight subsidies and leasehold rent relief on the DAF website or phone 13 25 23.

Learn about a one-off exemption from paying your biosecurity entity renewal fee if you are commercial primary producer in North West Queensland that has been affected by the February 2019 floods.

Find out what primary producers should do after a natural disaster.

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