Queensland natural disaster assistance

Flood relief

Small businesses

Complete our assistance survey

Complete our online survey and tell us where you most need help.

We will follow up and connect you with the right services or match you with a business mentor to assist you with business challenges or rebuilding.

Your response will help us better understand the impact of floods on businesses and decide on further financial assistance.

Complete survey

Recovery grants

Special Disaster Assistance Recovery Grants

Disaster assistance has been activated for small businesses under the joint Commonwealth-State Disaster Recovery Funding Arrangements (DRFA).

DRFA Category C grants are available in the following local government areas:

  • Cloncurry Shire Council
  • Flinders Shire Council
  • McKinlay Shire Council
  • Richmond Shire Council
  • Townsville City Council.

Affected small businesses may be eligible for special disaster assistance recovery grants of up to $50,000 to assist with clean-up and reinstatement activities.

Small Business Disaster Recovery Grants

Affected small businesses may be eligible for Small Business Disaster Recovery Grants of up to $10,000 to engage high-level expertise to help them recover and rebuild business confidence. Funding for building, plant and equipment repairs may be available in specific circumstances.

The Queensland Government will continue to assess impacts in other areas to consider further extensions of assistance.

Recovery loans

DRFA Category B assistance is available in the following local government areas:

  • Burdekin Shire Council
  • Burke Shire Council
  • Carpentaria Shire Council
  • Charters Towers Regional Council
  • Cloncurry Shire Council
  • Croydon Shire Council
  • Douglas Shire Council
  • Etheridge Shire Council
  • Flinders Shire Council
  • Hinchinbrook Shire Council
  • McKinlay Shire Council
  • Richmond Shire Council
  • Townsville City Council
  • Winton Shire Council.

Affected small businesses may be eligible for the following low interest loans:

Primary producers

The North West Queensland Livestock Recovery Package will support the recovery of livestock industries affected by flooding. This includes:

  • livestock industry recovery concessional loans
  • farm financial counsellors
  • freight subsidies for restocking.

Read about other primary producer assistance and disaster-declared areas on the Department of Agriculture and Fisheries (DAF) website.

Small businesses

Small Business Recovery Centre

Affected small business owners can visit the Small Business Recovery Centre to access office facilities, mentoring services and advice from all levels of government on financial assistance, insurance and other business matters.

Visit the centre at 143 Walker Street, Townsville, open 9am–5pm, 7 days a week, or phone 1300 654 687.

Small business recovery sessions

Our small business recovery outreach team will visit centres across North West Queensland in March to provide businesses with flood recovery support and information, including financial assistance, insurance and mentoring.

Disaster recovery allowance

You and your employees may be eligible for the Disaster Recovery Allowance if your income has been affected by the disaster. Visit the Department of Human Services for eligibility criteria and more information.

Tradies' register to help with repairs

Licensed contractors can apply to join the North Queensland Flood Register to help with repairs to make homes secure, safe and habitable.

If you need help with clean-up or repairs, you can search the register to find a licensed contractor working in your local area.

Townsville rates and water relief

Contact Townsville City Council to see if your business is eligible for payment extensions or rebates on your rates account and water costs.

Go Local, Grow Local

Download Go Local, Grow Local tools for your small business to promote products or services and encourage Queenslanders to spend their money locally.

Disaster recovery information and advice

Phone 1300 731 988 for the Chamber of Commerce and Industry Queensland's Employer Assistance Line for:

  • advice and support if your business has been forced to close or reduce operations
  • industrial relations advice on managing staff and meeting Fair Work Act 2009 obligations.

Primary producers

Find information on financial assistance for primary producers, including freight subsidies and leasehold rent relief on the DAF website or phone 13 25 23.

Learn about a one-off exemption from paying your biosecurity entity renewal fee if you are commercial primary producer in North West Queensland that has been affected by the February 2019 floods.

Find out what primary producers should do after a natural disaster.

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