The Queensland Government is now in caretaker mode until after the state election. Minimal updates will be made to this site until after the election results are declared.

Resources Safety and Health performance accountability framework

The Resources Safety and Health performance accountability framework (PDF, 337KB) aims to improve the accountability and transparency of how we operate through the public reporting of our performance.

The framework sets out 6 outcomes-based key performance indicators that cover:

  • reducing the regulatory burden
  • communication
  • risk-based and proportionate approaches
  • coordination
  • transparency
  • continuous improvement.

The framework has been adapted from the Australian Government's Regulator performance framework to reflect Queensland's regulatory environment.

The Department of Natural Resources, Mines and Energy will self-assess the performance of Resources Safety and Health once every 12 months, using information obtained through stakeholder consultation. Self-assessment reports will be published in the first half of the following financial year.

Read the following self-assessment reports:

Quarterly regulatory activities data

As part of our compliance program, we publish quarterly figures on the number of audits, inspections and complaint investigations we have conducted.


Inspections are typically undertaken by a single inspector and are focused on a particular topic or work area. An inspection is usually completed in one day.

Inspections are always planned, but may be announced or unannounced depending on what the inspector wants to see and the nature of the inspection.

We aim for 10-20% of inspections to be unannounced, the range being driven by the nature of activities being undertaken and the regulator’s priorities.

The table below shows the number of planned and actual inspections as at 30 June 2020 and the percentage of inspections that were unannounced.

Table 1: Inspections from 1 July 2019 to 30 June 2020

InspectoratePlannedActual % unannounced
Explosives 395 511 3
Coal Mines 396 445 13
Mineral Mines & Quarries 970 974 18
Petroleum & Gas 1079 1145 19

Audits and complaint investigations

Audits are typically undertaken by multiple inspectors. They include a review of the site safety and health management system or plan and its implementation on site. An audit takes up to 2 weeks to complete, with inspectors typically on site for 4 days.

Complaint investigations are undertaken when we receive information about an alleged contravention of the legislation or a danger or potential danger at a mine.

The table below shows the planned and actual number of audits, and the number of complaint investigations conducted as at 30 June 2020.

Table 2: Audits and complaint investigations from 1 July 2019 to 30 June 2020

Inspectorate Planned audits Actual audits Complaint investigations
Explosives 15 19 114
Coal Mines 60 96 105
Mineral Mines & Quarries 7 7 83
Petroleum & Gas 67 58 219

Memorandum of understanding

The Department of Natural Resources and Mines has a memorandum of understanding with the Office of Industrial Relations (PDF, 3.4MB) that clarifies the jurisdictions of the agencies and explains how they cooperate.