Adapt and change your business

Learn how to pivot, adapt or transform your business when you need to respond to change.

Use our step-by-step process to discover if you should:

  • improve your business operations
  • develop new products and services
  • adopt a new business model
  • target new customers.

Change process overview

Step 1 – Prepare your business for change

Read what to do before you start adapting your business operations. Prepare yourself, your team and your business, and complete the business model canvas.

Step 2 – Understand how to change

Understand what change means for your business. Identify trends and shifts to guide your decisions. Review external trends with the context map canvas.

Step 3 – Manage change

Find out how to make the most from trends and opportunities around your business while addressing weaknesses or threats. Identify these using the SWOT canvas.

Step 4 – Make change happen

Start putting your change plans for your business into action. Create a change readiness plan and find support and resources to implement your changes.

Step-by-step change planning process

Create a plan to manage change and save your business time and effort, improve outcomes and reduce risk.

Use our activities and resources to help shift or grow your business in good times, or when things get tough.