Reporting prescribed incidents

In case of a gas emergency, call 000 immediately.

Queensland legislation requires that you report prescribed incidents at operating plant and incidents relating to all gas devices (Type A and B) to the Petroleum and Gas Inspectorate (PGI).

Prescribed incidents

Prescribed incidents fall into 1 of the following categories:

  • the death of a person
  • the serious injury or illness of a person
  • a dangerous incident
  • critical loss of supply in a fuel gas network.

Read the Guideline for reporting prescribed incidents (PDF, 101KB) for more detailed information.

Failure to notify is an offence for which penalties apply and may result in a fine.

Who this applies to

For operating plant, the operator is responsible for notifying the Inspectorate about a prescribed incident.

For gas devices at a business or place other than an operating plant, the person carrying on a business or activity is responsible for notifying the Inspectorate.

Immediate notification by telephone

The responsible person must report a prescribed incident immediately by telephone to the Petroleum and Gas Inspectorate.

The following information must be provided when reporting a prescribed incident:

  • the time and date of the incident
  • the location of the incident
  • a description of the incident
  • the person's name, contact details and position
  • information about the incident the chief inspector asks for and the person knows.

To make an immediate notification of a prescribed incident, call the PGI Hotline 1300 910 933 (24 hours, 7 days a week).

Report electronically

The prescribed incident must also be reported electronically within 2 business days after the incident using this online form.

Submit report

Coal mining lease incidents

Incidents at operating plant in a coal mining lease have separate legislative requirements for reporting. Read more about mining safety and health.

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