Queensland Battery Booster program installer information and registration

About Approved Installers

Householders will only be eligible for a rebate if their installer is on the Approved Installer list at the time their approved battery system is installed.

Safety is a priority for the program, which is why Approved Installers must meet minimum licensing, accreditation and training requirements.

You may nominate multiple installers in a single application, but you must provide all details and required documentation for each installer.

Once your application has been lodged, it will be assessed by the Department of Energy and Climate. You will be advised in writing of the outcome.

If your application is successful, your business details will be added to the Approved Installer list.

The list will be updated throughout the program.

Your role in the program approval process for householders

The program has a 2-stage approval process for householders where the system will be installed.

Householders must meet eligibility criteria and receive conditional approval before installing an approved battery system. Once installed, householders can apply for the rebate.

Stage 1 – Conditional approval

To apply for conditional approval, householders must provide a quote for an approved battery system from an approved installer or another retailer.

Installation can only begin once the householder has received a conditional approval letter from the Queensland Rural and Industry Development Authority (QRIDA).

The approved battery system must be installed by an approved installer within 90 days of the date on the conditional approval letter (or 120 days under specific circumstances).

For approved installers

Register to be an approved installer for the program.

For retailers

Householders can apply for conditional approval using a quote from a retailer.

Retailers do not need to be an approved installer to provide a quote, however the approved battery system must be installed by an approved installer.

You can share this factsheet (PDF,1.1MB) to support customers purchasing an approved battery system from a retailer.

Read the householder eligibility requirements (PDF, 772KB) before promoting the Battery Booster program.

What to include on the quote

• Name, address and ABN of the business issuing the quote.
  • If the quote is issued by an installer, the installer must be listed on the Approved Installer list on date the quote was issued.
  • If the quote is provided by a retailer, it is recommended that the quote include the details (name, address and ABN) of the approved installer who will carry out the installation.
• Customer name and address where the approved battery system will be installed.
• Brand, model and capacity of the approved battery system to be installed as referenced on the Approved Battery Systems list. For modular batteries, include the number of batteries being purchased and installed, and the make and model of the new or existing inverter the modules will be connected to (this is to confirm that that the new approved battery system has a total capacity of 6kWh or more and is listed as such on the Approved Battery Systems list).
• Size (kW) of the rooftop solar PV system that will be connected to the approved battery system.
• If the approved battery system will be on-grid or standalone.
• Total cost of purchase and installation of the approved battery system.
• Quote issue date must be on or after 12 February 2024.

Stage 2 – Rebate approval

Householders can apply for the rebate when:

• they receive a conditional approval letter from QRIDA.
• the approved battery system (that was conditionally approved) has been installed by an approved installer.
• they have an invoice demonstrating that the purchase and installation:
  • meets all eligibility requirements
  • has been paid in full.

What to include on the invoice

• Name, address and ABN of the approved installer that installed the approved battery system must be listed on the Approved Installers list with approval current on the date of the installation.
• Customer name and address where the approved battery system was installed.
• Brand, model and capacity of the approved battery system installed. For modular batteries, include the number of batteries being purchased and installed to confirm that the approved battery system has a total capacity of 6kWh or more and is listed as such on the Approved Battery Systems list.
• Serial number of the approved battery.
• Size (kW) of the rooftop solar PV system that is connected to the approved battery system.
• Name and electrical worker licence number of the electrician who installed the approved battery system.
• If the approved battery system is on-grid or standalone.
• The total cost of purchase and installation of the approved battery system.

How to become an Approved Installer

Step 1 – Check you meet all business and individual installer eligibility criteria and have all supporting documentation

To register, you must provide complete, accurate and current information about your business and nominated electrician installers that meet the department's licensing and accreditation requirements.

• Electrical licence
  • For businesses – Queensland electrical contractor licence (including carrying public liability insurance of at least $5 million).
  • For installers – Queensland open electrical mechanic licence.
• Working safely at heights certification
  • The certificate must have been completed within the last 6 years.
• Acknowledgement and certification
  • You must complete and sign the Battery Booster program Approved Installer certification and acknowledgement form (PDF, 204KB). This form can be completed digitally or printed and must be uploaded before submitting your application.
• Design accreditation
  • Provide evidence that at least 1 of your nominated, licensed electrician installers for the business has design accreditation or completed the equivalent training course.
• Areas serviced
  • You will be required to indicate which local government area(s) (PDF, 2.6MB) you intend to service under the program.
• Accreditation required – you must provide evidence of:
  • Clean Energy Council battery accreditation (for grid connected batteries and/or standalone power systems)
  • or
  • an equivalent level of training based on successful completion of nationally recognised training modules through an Australian Skills Quality Authority (ASQA) Registered Training Organisation (RTO) issued within the past 3 years.

The specific accreditation and training requirements are summarised below.

Step 2 – Check the accreditation and training requirements

You will be required to upload relevant accreditation documentation.

Select your installer type to determine specific accreditation and training required.

Step 3 – Apply

Submit your application with all required supporting documentation.

On submission, you will receive an email with an Approved Installer application reference number. Remember to check your spam or junk mail folders if you do not receive an email.

Applications will be assessed in the order they are received. Allow at least 3 weeks to be advised on the outcome of your application.

Submitting an application does not guarantee registration as an Approved Installer.

Apply now

Quality assurance – safety and compliance checks

All systems installed under this program may be inspected by a department-appointed inspectorate to ensure they meet applicable technical and safety standards.

The inspectorate will identify and report on any safety risks and non-compliance.

Approved installers may be removed from the Approved Installer's list and placed on the Removed Installers list if:

• installations are found to be unsafe or repeatedly sub-standard
• licences or accreditations expire.

The inspectorate will contact home owners to arrange an inspection of the installed battery system.

Approved installers should review the Battery Booster Program Installer guide (PDF, 4MB) to ensure you meet program expectations and inspection standards.

How you can help your customers

Use these resources to assist your customers' understanding of battery energy storage systems as well as the rebate application process:

• Householder rebate eligibility information, eligibility criteria and how to apply
• Battery Booster Program - Installer guide (PDF, 4MB)
• Battery Booster industry factsheet (PDF, 678KB)
• Customer communication pack
  • Customer factsheet (PDF, 799KB)
  • Retailer factsheet (PDF, 1.1MB) – for customers purchasing from a retailer.
  • Social media tile 1 (PNG, 1.7MB)
  • Social media tile 2 (PNG, 1.1MB)
  • Social media post amplifier (DOCX, 18KB)
  • Article (DOCX, 25KB)

Additional resources

• Queensland Fire and Emergency Services – Battery and charging safety
• Electrical Safety Office – Battery energy storage systems

Contact us

Phone 13 QGOV (13 74 68) if you need help or more information.