Take our survey to help us provide the best possible support to your small business during COVID-19 and beyond.
Digital (IT) strategy for business
Is your business ready for the digital economy? Do you have a digital strategy in place? Keeping up with digital technologies and incorporating them into your day-to-day business is essential if you want to remain competitive in an increasingly digital marketplace.
As technology adoption rises across Australia, your customers' expectations of your business will increase. Your customers will demand high-quality communication through the internet and social media. Customers will also expect engaging content and online experiences, as well as innovative, mobile commerce tools and applications.
An up-to-date digital strategy — covering 9 key components — should be part of your ongoing business planning. Your digital strategy is your roadmap for how you will use digital technologies to enhance your business practices, increase your productivity and grow your revenue.
This guide helps you assess your business's digital readiness and explains how you can create and implement a successful digital strategy.