COVID-19 alert: Read about eased restrictions for businesses in Greater Brisbane from 1am, Friday 22 January.
Learn more about after sales service, business quotes, managing customer complaints, improving service, and collecting and storing customer information.
Coronavirus (COVID-19): Business information, advice and assistance
- Read the Office of Fair Trading's information, advice and assistance for business owners, operators and licensees relating to issues that may arise during the COVID-19 pandemic.
- View the Australian Competition and Consumer Commission's (ACCC) latest information on the rights and obligations of businesses in response to events caused by COVID-19.
- Last reviewed: 11 Apr 2018
- Last updated: 14 Sep 2020
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Read about new electronic record keeping requirements for hospitality businesses collecting customer details, starting Wednesday 23 December 2020.
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Find support if your business has been affected by the impacts of coronavirus.