Customer service
Learn more about after sales service, business quotes, managing customer complaints, improving service, and collecting and storing customer information.
Coronavirus (COVID-19): Business information, advice and assistance
- Read the Office of Fair Trading's information, advice and assistance for business owners, operators and licensees relating to issues that may arise during the COVID-19 pandemic.
- View the Australian Competition and Consumer Commission's (ACCC) latest information on the rights and obligations of businesses in response to events caused by COVID-19.
- Last reviewed: 11 Apr 2018
- Last updated: 14 Sep 2020