Building a resilient tourism business

Building a resilient tourism business involves understanding the risks and developing a practical plan for how your business can prepare for, and continue to operate after an incident or crisis.

Business continuity

You should begin by preparing a business continuity plan. This will help your business recover quickly if an incident does happen. You may not be able to predict every kind of incident that could threaten your business, but you can develop a plan that covers a range of incidents.

Natural disasters

To prepare your business for natural disasters, use our checklists for cyclones, storm surges, bushfires and floods.

Learn more about what to do after a natural disaster including, contacting your insurance provider, cleaning up safely, and assessing your business.

Risk management

Tourism Australia's Don't risk it guide (PDF, 3.1MB) is designed for any tourism business looking to prepare for, respond to, and recover from a crisis. It includes preparation and recovery checklists, and plans for risk management, crisis communication and business recovery.

Read more about risk management including incident response planning, surviving economic downturns, and avoiding scams.

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