What to include in a quote

A thorough, well-written quote demonstrates your professionalism, attracts new customers, meets your business's trading and consumer obligations and protects your business from legal and financial risks.

A good quote will Include the following components:

Business details

Providing your ABN and contact information is a legal requirement.

Total cost

Detail the specifics of the job and outline what the costs cover, making a note of what is not covered if you need to. For example, cost covers parts and labour but does not include delivery.

Breakdown of costs

Describe the job proposal, detailing the elements involved, and itemise costs for labour and materials.

Variations

Explain how different scenarios or variations will affect the cost. For example, 'This quote covers lawn mowing. Taking away clippings costs an additional 15%.' (Note: variations can be great opportunities to upsell.)

Revisions

Give yourself an opportunity to revise the quote if you find the job changes substantially once you've begun work.

Schedule for work

Indicate when you will start the job and how long it will take. If you win the job you will be contractually obliged to finish it in this time so make sure it is reasonable. If your schedule is based on variables, such as good weather, make sure you indicate this.

Payment terms and conditions

Indicate when you require payments. For example, lump-sum, periodical payments, half up front and half on completion.

Quote expiry date

Clearly note the date you need the quote accepted by, especially if prices change quickly in your industry.

Customer acceptance signature

Include a 'sign here' statement to fix the agreement, such as 'I, [name] , accept the above terms and conditions. Signed ____________. Date ________.'

Payment methods

Indicate your preferred method of payment if you are taking a deposit at quote stage.

Also consider...

• Find out about legal and ethical selling.
• Learn more about government tendering.