Support for Queensland border zone businesses

COVID-19 Border Business Zone Hardship Grants

If you are eligible for a COVID-19 Business Support Grant you may be able to request an additional grant of $5,000 for an employing business or $1,000 for a non-employing sole trader.

Read more below about the COVID-19 Border Business Zone Hardship Grants.

Extra support is available to Queensland businesses in border zones affected by the closure of the Queensland-New South Wales border. This is in recognition of the close connection between border communities and the extended border closure that has been necessary to manage the pandemic.

Areas eligible for border business zone support are represented in the map below and include:

  • Coolangatta, Currumbin–Tugun, and Currumbin Waters
  • border towns of Wallangarra, Goondiwindi and Mungindi (Queensland).

Map of eligible areas

Use this COVID-19 Business Support Grants – Border areas mapping tool for more detail on eligible areas.

This map is finalised as of 13 September 2021.

COVID-19 Border Business Zone Hardship Grants

If you are eligible for a COVID-19 Business Support Grant you may be able to request an additional grant of $5,000 for an employing business or $1,000 for a non-employing sole trader.

To be eligible for the hardship grant, you must have a trading location in the border business zone, have applied for and received the COVID-19 Business Support Grant and been impacted by the Queensland–New South Wales border closure between 14 August and 14 October 2021.

Learn more about the COVID-19 Business Support Grant if you think you may be eligible but haven't applied yet.

To apply:

If your non-employing sole trader business is in the border business zone you may be eligible for a hardship payment of $1,000 due to the border closure.

Eligibility criteria

To be eligible for the border business zone hardship grant:

  • you must have received, or be eligible to receive, the initial non-employing sole trader grant and have applied by 30 November 2021 (late applications will not be accepted)
  • and
  • your business must have been trading in the border area on both 31 July 2021 and 14 October 2021, and have been affected by the border closure events that occurred between these dates.

How the payment is made

We will contact you if:

  • you successfully applied for the non-employing sole trader grant
  • and
  • the principal place of business address you gave in that application is in the border business zone.

You will receive an email with instructions on what to do next. If you believe you are eligible and have not received an email by 6 December 2021, phone the Office of State Revenue on 1300 300 734 and choose option 5.

Read the administrative direction on hardship support for sole traders.

Expansion of 2021 COVID-19 Business Support Grants

You may be eligible to apply for a COVID-19 Business Support grant if your business is located in the border business zone and you've been affected by the border closure.

Your business must have experienced a reduction in turnover of at least 30% for a 7-day period anywhere from 14 August 2021 until border restrictions from within hotspots adjacent to the Queensland-New South Wales border are lifted.

All other eligibility criteria must still be met.

If your business has already received a COVID-19 Business Support Grant (based on the impact of the recent South East Queensland and Cairns and Yarrabah lockdowns), you are not eligible to apply for the same grant again. However, you may be eligible for a COVID-19 Border Business Zone Hardship Grant.

Learn more about the 2021 COVID-19 Business Support Grants.

Coolangatta small business support hub

Visit the hub for support and information for businesses operating on the Queensland–New South Wales border.

The hub is at the Kirra Hill Community and Cultural Centre, Garrick St, Coolangatta, and is open on Thursdays only, from 9am–5pm.

Staff from the Queensland Government are also visiting businesses in the area in an outreach program to provide information and support.

Local businesses can request a visit from a Department of Employment, Small Business and Training officer by phoning the Small Business Hotline on 1300 654 687.

Other COVID-19 border business zone support

Funding will also be provided for:

  • mental health support for affected business owners and their families
  • a $1 million boost to the Play Money campaign run by the City of Gold Coast Council and Destination Gold Coast, to help Gold Coast residents support local businesses
  • financial support for marketing campaigns such as 'Essentially Cooly'.

Other support

Your business may also be eligible for:

Use our COVID-19 business assistance finder to see what other support your business may be eligible for.

For more information on COVID-19 business support, phone the Small Business Hotline on 1300 654 687.

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