Advice for businesses affected by a COVID-19 case
If your business is visited by a person infected with COVID-19, follow advice from Queensland Health for:
- closing and reopening
- cleaning requirements.
Make sure you immediately apply any risk management plans to control the spread of COVID-19 in the workplace.
Learn more about managing COVID-19 in workplaces.
Cleaning your premises
Clean your premises as soon as you become aware that someone with COVID-19 has been on-site.
You may need to clean your whole premises, or just a specific area.
You can use standard household cleaning products to clean your premises. A deep clean is not necessary.
Find advice on cleaning your workplace from Safe Work Australia.
Communicate with customers and suppliers
You may choose to contact your customers to let them know that a COVID-19 case has visited your business, and what actions you are taking.
You should also keep in touch with your customers (and suppliers) if you need to cancel or postpone orders, events or functions.
- Last reviewed: 15 Dec 2022
- Last updated: 15 Dec 2022
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