Coronavirus (COVID-19) business assistance finder

If your business has been impacted by the COVID-19 outbreak, you may be eligible for financial assistance or other types of relief.

Use this tool to discover what support is available from the Queensland and Australian governments, plus Queensland local councils.

Need more guidance? Phone the Small Business Hotline on 1300 654 687 or take our business impact survey so we can link you with relevant support.

Updated: 2.48pm AEST on Thursday, 19 November 2020

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Based on your selections, you may be eligible for the following coronavirus (COVID-19) relief measures.

Your selections may also generate specific industry advice.

Application required

  • Small businesses can apply for up to $10,000 to help adapt and sustain business operations, sustain employment and build resilience. This grant reopened on 1 July 2020 for round 2 of applications. Note: Round 2 for South East Queensland has now closed. We are still accepting applications for regional Queensland.

    Last updated: 17 Jul 2020

  • You can apply to defer paying your payroll tax  for the 2020 calendar year.

    Last updated: 31 Oct 2020

  • Reduction in land tax liabilities by 25% for eligible properties for the 2020–21 assessment year. Commercial landlords must pass land tax relief on to eligible tenants.

    Last updated: 2 Nov 2020

  • Holders of leases, licences and permits on state land may be eligible to receive a rent waiver or deferral.

    Last updated: 30 Sep 2020

  • The QSBC provides information and advocacy support to small businesses, and informal resolution and mediation of COVID-19 affected small business leases.

    Last updated: 1 Oct 2020

  • Tourism businesses in regional Queensland who have suffered loss of income due to international travel restrictions can apply for up to $10,000 funding. This will assist businesses to pivot their offering to a domestic tourism market and meet operating costs until international markets reopen.

    Last updated: 19 Nov 2020

  • If you hold a lease, licence or permit on state land for tourism purposes you may be eligible for a rent waiver or deferral. A further waiver for eligible tourism tenures now applies for the period of 1 October 2020 to 31 March 2021.

    Last updated: 1 Oct 2020

  • Rebate to offset privately-owned marina berthing fees for marine tourism businesses operating vessels in the Douglas and Whitsunday local government areas. Up to $20,000 in rebates per operator.

    Last updated: 19 Nov 2020

  • Small businesses and non-profit organisations operating from off-grid premises within the Daintree area may be eligible to apply for $500 financial assistance.

    Sole traders may also be eligible.

    Last updated: 9 Nov 2020

  • Support and fee relief available including waived 2020-21 liquor licensing for current licensees, payroll tax relief, funds for re-training and job-matching, and rebates on electricity bills.

    Last updated: 17 Sep 2020

  • Movement of agricultural goods will continue despite the closure of the Queensland border. Find out about how to apply for an entry pass.

    Last updated: 16 Nov 2020

  • If you are finding it difficult to obtain vital materials and supplies to keep your business open, complete this form.

    Last updated: 2 Apr 2020

  • You may be eligible for funding boosts, funding extensions, changes to funding application time frames, and rent relief for tenants based in Queensland Government Arts infrastructure.

    Last updated: 13 Nov 2020

  • You may be eligible for up-front, one-off grants delivered through 3 funding streams to create new works, activate arts and cultural initiatives, and deliver social benefits across Queensland communities.

    Last updated: 16 Nov 2020

  • Support for exporters including tailored advice on leveraging opportunities in the Chinese online market, support for brand development for entering new markets, and China market development forums.

    Last updated: 20 Aug 2020

  • Mentors are available to provide tailored support including financial mentoring and business planning.

    Last updated: 25 Aug 2020

  • Eligible small business employers can apply for a wage subsidy of 50% of an apprentice or trainee's wages paid until 31 March 2021.

    The wage subsidy has now been extended to medium sized businesses who had an apprentice in place on 1 July 2020.

    Last updated: 11 Nov 2020

  • Employers who commence an apprentice or trainee, on or after 5 October 2020, may be eligible for wage subsidies paid to the apprentice or trainee between 5 October 2020 and 30 September 2021.

    Last updated: 15 Oct 2020

  • Subsidies are available to any new employer who re-engages an eligible apprentice that was displaced by a small business employer from 1 March 2020.

    Subsidies have been extended to medium sized businesses for wages paid from 1 July 2020.

    Last updated: 11 Nov 2020

  • Changed eligibility criteria for instant asset write-off. Immediately write off the costs of each asset that cost less than $150,000 (up from $30,000) for businesses with an aggregated turnover of less than $500 million (up from $50 million).

    Last updated: 19 Aug 2020

  • The Australian Government will provide a guarantee for lenders to small and medium enterprises (SME) for new unsecured loans to be used for working capital. Phase Two of the scheme started Oct 1 2020 and runs until 30 June 2021.

    Last updated: 1 Oct 2020

  • Businesses with an aggregated turnover of less than $500 million are able to accelerate their depreciation deductions on the purchase of certain new depreciable assets.

    Last updated: 20 Aug 2020

  • Affected individuals can access up to $10,000 of your superannuation in 2019–20 and a further $10,000 in 2020–21. For sole traders, you are eligible if your business was suspended or there was a reduction in your turnover of 20% or more.

    Last updated: 4 Sep 2020

  • Temporary 30% increase to the Residential and Home Care Viability Supplements and the Homeless Supplement. This includes equivalent viability funding increases for National Aboriginal and Torres Strait Islander Flexible Aged Care Program providers, Multi-Purpose Services and homeless providers.

    Last updated: 9 Apr 2020

  • Access a subsidy to continue paying your employees. Affected employers will be able to claim a fortnightly payment of $1,500 per eligible employee until 27 September 2020.

    From 28 September 2020, payments will continue to be available until March 2021 with some changes to the eligibility criteria and payment amounts.

    If you are self-employed, you may also be eligible.

    Last updated: 21 Oct 2020

  • Increase in funding for the Export Market Development Grants scheme, allowing exporters and tourism businesses to get additional reimbursements for costs incurred in marketing their products and services around the world.

    Last updated: 9 Apr 2020

  • Support to keep air freight capacity open for high-value agricultural and fisheries exports, predominantly for perishable products where Australian exporters have important established customers in markets.

    Last updated: 6 Aug 2020

  • Arrangements for temporary work visa holders have changed to provide more workers for critical industries. This includes relaxing work limits and the ability to extend some work visas. Some changes may be automatically applied for your employees.

    Last updated: 4 Nov 2020

  • Apply for working capital assistance of up to $100,000 via a loan/grant package. You can also access finance assistance and specialist advice.

    Last updated: 17 Apr 2020

  • Access low-cost advice to grow your digital capabilities. Due to COVID-19, ASBAS providers are also offering general business advice. Get advice on topics including websites and selling online, crisis management, continuity planning, financial management and boosting cashflow.

    Last updated: 5 Nov 2020

  • Support includes business mentoring and counselling advice programs, some fee waivers and extension of rate payment periods.

    Last updated: 14 Oct 2020

  • Support includes payment relief options for rent and lease, fees and charges, and rates, as well as waivers and reductions of some fees and charges for businesses, capped interest on overdue rates, and support for several targeted industry areas.

    Last updated: 1 Jul 2020

  • Support includes the Well HQ portal – an online space that provides small businesses and employees access to tailored mental health and wellbeing information, tools and resources including free wellbeing coaching sessions, factsheets, eBooks, tips and toolkits.

    Last updated: 19 Nov 2020

  • Support includes a Business Lifeline program offering free confidential business advice from experienced mentors, free workshops on Facebook marketing, and weekly Zoom business catch-ups to reconnect with networks, share stories, expertise and other business-related topics.

    Last updated: 19 Nov 2020

  • The Australian Banking Association has information on how your bank can provide support. You may be eligible for loan repayment deferrals, fee and charge waivers, interest free periods or debt consolidation.

    Last updated: 14 Oct 2020

  • Your insurance company may offer financial relief if your business has been affected by COVID-19. Visit the Insurance Council of Australia, or talk to your insurer, for more advice.

    Last updated: 18 Aug 2020

  • Your energy or water provider may offer financial relief if your business has been affected by COVID-19. Visit the Energy and Water Ombudsman Queensland, or talk to your provider, for more advice.

    Last updated: 30 Oct 2020

  • Your phone or internet provider may offer financial relief if your business has been affected by COVID-19. Find out what support Telstra and Optus are providing, or visit the Telecommunications Industry Ombudsman for more advice.

    Last updated: 29 Jul 2020

Automatically applied

  • Your business may be eligible for a $500 rebate off energy bills if you consume less than 100,000kWh. This will be automatically applied on your business electricity bills.

    Last updated: 1 May 2020

  • A 3-month deferral of land tax liabilities for the 2020–21 assessment year. Commercial landlords must pass land tax relief on to eligible tenants.

    Last updated: 2 Nov 2020

  • Renewal fees for Queensland registered inbound tour operators which fall due between 1 February 2020 and 31 July 2020 will be waived for 12 months.

    Last updated: 21 Oct 2020

  • Tourism operators may be eligible for fee waivers for activities conducted between 1 February 2020 and 31 March 2021 in a national park, conservation park, recreation area or state forest under a commercial activity agreement or permit.

    Last updated: 6 Oct 2020

  • Fee rebates available for marina charges, passenger levies and rents through Ports North, now extended until 31 December 2020. This will assist reef fleet operators with commercial berths and property leases, Cityport food and beverage and retail outlets, commercial fishing operations, shipyards and/or industrial land tenants. Contact Ports North for more information.

    Last updated: 3 Sep 2020

  • Tax-free cash flow boosts of between $20,000 and $100,000 when you lodge your activity statements, helping you to retain employees.

    Last updated: 15 Oct 2020

  • The threshold at which creditors can issue a statutory demand has increased from $2,000 to $20,000, and the time companies have to respond will be increased from 21 days to 6 months.

    Last updated: 29 Jun 2020

  • Additional support and flexibility for Commonwealth Home Support Programme (CHSP) service providers delivering care to older Australians at home and in communities.

    Last updated: 18 Jun 2020

  • Fee relief support is available for taxi, limousine and rideshare drivers and operators as part of a $54.5 million transport industry package. This includes taxi service licences and limousine licences being automatically extended for 6 months.

    Last updated: 18 Aug 2020

  • Commercial fishers do not have to pay remaining Commonwealth fishing levies for 2020 and will be refunded on levies already paid for 2019-20.

    Last updated: 15 Apr 2020

  • Support includes rates relief, waivers on a range of business charges, rents and permit fees, local procurement policy, 7-day payment terms for businesses with less than 20 employees, and a range of small business events and workshops to help start, run and grow a business.

    Last updated: 22 Jul 2020

  • Support includes waivers on rental payments for lessees of council owned facilities and all outdoor dining fees until Dec 30, 2020.

    Last updated: 14 Oct 2020

  • Support includes professional development and information sessions, waiver of food licence fees for 2020, and pedestal fees waived for 2020-21 financial year for hotel and motels.

    Last updated: 15 Oct 2020

  • Support includes business charges such as food licensing and trade waste fees waived for current financial year and prioritising procurement from local businesses for capital works programs.

    Last updated: 15 Oct 2020

  • Support includes Small Business Funding Program (Round 2) offering $1000 financial assistance per eligible small business.

    Last updated: 19 Nov 2020

  • Support includes grants for small to medium businesses located and operating in the Isaac region and is inclusive of sole traders and partnerships.

    Last updated: 27 Jul 2020

  • Support includes rebates to revitalise shop fronts and building facades, subsidised Digital Trends online workshops, and waiving some business fees and charges for 2020-21. Contact officers are also available to assist with setting up a new business and for businesses looking to extend their global reach and become ‘export ready’.

    Last updated: 14 Oct 2020

  • Support includes fully subsidised and free professional advice focusing on business continuity, innovation, recovery, adaptation and upskilling programs, and 7-day payment periods for local council suppliers.

    Last updated: 18 Nov 2020

  • Support includes rate payment extensions, fast-tracking of supplier payments, subsidised training for tourism business operators, and employment generation through infrastructure works.

    Last updated: 14 Oct 2020

  • Support includes extension of business licences to June 2021, no interest on outstanding rates, a subsidised central businesses façade improvement scheme, establishment of a co-working facility to support new start-ups in an affordable working space, a business digital capability program, and ‘Gear up Rocky’ to help businesses identify their entry points into supply chain networks and expand business opportunities.

    Last updated: 14 Oct 2020

  • Support includes business resilience training and mentoring packages, access to free professional and confidential counselling, a Digital and E-Commerce Grant Program for initiatives such as website design, online content development, mentoring and/or training in online and e-commerce activities.

    Last updated: 19 Nov 2020

  • Support includes various assessment, licence and permit fee waivers or reductions, and fast-tracking payment of invoices to Council.

    Last updated: 21 May 2020

  • Support includes council funded initiatives offering professional advice consultations on key business topics, access to the Level Up digital upskilling program resources, and the B-Well + Prosper mental health and well-being portal for businesses and employees.

    Last updated: 14 Oct 2020

  • Support includes food licensing fees and some building and plumbing fees waived until 30 June 2021, and access to the Business Support Initiatives Program focused on business recovery planning, enabling e-commerce and a Buy Local campaign. Eligible businesses can apply for participation in the Business Recovery Planning initiative.

    Last updated: 14 Oct 2020

Advice and other business support

  • Assistance is available for commercial tenants to help manage lease and rental obligations.

    Last updated: 22 Jul 2020

  • Assistance is available for commercial landlords to help manage leasing arrangements with tenants.

    Last updated: 22 Jul 2020

  • COVID Safe planning resources for tourism businesses, including a planning for tourism and events decision tree, frequently asked questions about COVID Safe plans and COVID Safe planning for tourism factsheet.

    Last updated: 25 Sep 2020

  • Understand the changing requirements for operating your licensed venue.

    Last updated: 10 Nov 2020

  • Coronavirus (COVID-19) may impact your ability to source harvesting and production workers. Find advice on sourcing workers and other support.

    Last updated: 14 Oct 2020

  • Animal welfare advice during the coronavirus (COVID-19) outbreak.

    Last updated: 10 Jun 2020

  • The Office of Fair Trading provides information and assistance about your rights and obligations related to issues that arise during the COVID-19 pandemic.

    Last updated: 7 Aug 2020

  • Essential cleaning and hygiene posters, and operational business signage, posters, tools and fact sheets.

    Last updated: 13 Nov 2020

  • Free webinar recordings and resources to help you identify risks, build financial skills and plan to mitigate impacts on your business.

    Last updated: 27 Jul 2020

  • Fill out our survey to help us understand how your business has been impacted and to assess what support you need.

    Last updated: 7 Apr 2020

  • Payments for aged care workers in both residential and home care to ensure continuity of the workforce

    Last updated: 31 Aug 2020

  • Temporary debt relief measures, including changes to Commonwealth bankruptcy laws, to support individuals and businesses facing financial difficulty due to the impacts of the COVID-19 pandemic.

    Last updated: 15 Sep 2020

  • Free independent and confidential financial advice, step-by-step guides, and information to help you manage your debts or negotiate with creditors.

    Last updated: 6 Jul 2020

  • Free financial counselling to help you better understand your financial position, identify recovery options, implement plans to improve your business viability, and connect with government programs and assistance schemes.

    Last updated: 27 Oct 2020

  • A 6 month exemption from responsible lending obligations for lenders providing credit to existing small business customers. This reform will help small businesses access credit quickly and efficiently.

    Last updated: 7 Aug 2020

  • Refunds and waivers for a range of charges including aviation fuel excise, Airservices charges on domestic airline operations and domestic and regional aviation security charges.

    Last updated: 5 Nov 2020

  • Contact the Australian Taxation Office (ATO) to discuss additional relief options to help you meet your tax obligations. Additional relief options are not applied automatically, so approach the ATO for assistance.

    Last updated: 12 Aug 2020

  • Before buildings are reoccupied (as COVID-19 restrictions are relaxed), water quality should be checked to ensure the safety of building water systems.

    Last updated: 28 May 2020