Running a business

  • Making and managing money

    Topics: debtors, cash flow, reports, break-even point, performance, profits, tax, valuing

  • Tendering

    Topics: tendering for work, tendering to government, winning work on major projects

  • Work health and safety

    Topics: electrical safety, incident reporting to WHSQ, licences, laws, plant registration

  • Hours of operation

    Key information about when businesses can operate in Queensland

  • Sales

    Topics: the basics, preparing a business quote, sales plan, sales skills, sales process, sales targets

  • Marketing and promotion

    Topics: the basics, direct, online, marketing plan, strategy, trade shows, pricing, advertising, branding, PR, competition

  • Customer service

    Topics: after-sales service, customer complaints, improving service, collecting and storing customer information

  • Retail design

    Topics: retail design and shopfitting, creating effective retail displays

  • Disaster resilience and recovery

    Topics: Queensland natural disaster assistance, rebuilding, preparing, pandemic risk management, rural disaster recovery

  • Risk management

    Topics: identifying risk, PPRR, business continuity, surviving economic downturn, WH&S, avoiding business scams, IT risk management

  • Technology

    Topics: digital strategy, cloud computing, broadband and your business

  • Business requirements under trade measurement laws

    Laws for selling or manufacturing pre-packaged goods

  • Environmental considerations

    Topics: environmental licensing, environment and your business, water, waste, energy saving ideas, energy supply, DAFF environmental impact assessment companion guide

  • Managing business relationships

    Topics: negotiating, resolving disputes, networking, communicating effectively


General enquiries 13 QGOV (13 74 68)

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