In Queensland's gaming industry, you need a licence to work as a:

• gaming nominee
• gaming repairer
• key monitoring employee
• wagering key person
• Keno employee
• lottery key person
• casino employee licence
• casino key employee licence.

If you want to perform gaming duties in a club or hotel, you also need to complete a responsible service of gambling (RSG) course through a Registered Training Organisation (RTO).

Gaming nominee

Apply for a gaming nominee licence if you've been appointed by the licensee to perform in a managerial role at a club or hotel. You'll be responsible for the conduct of gaming onsite.

Gaming repairer

Apply for a gaming repairer licence if you've been employed by a service contractor or licensed monitoring operator (LMO) to authorise the installation and repair of gaming machines in clubs and hotels in Queensland.

Key monitoring employee

Apply for a key monitoring employee licence if you're employed by a LMO and you:

• occupy or act in a managerial position or carry out managerial functions in relation to monitoring gaming operations
• are in a position to affect or significantly influence operations
• occupy or act in a position designated as a key position in the operator's approved control system.

Wagering key person

Apply for a wagering key person licence if you're a key employee of an authority operator and you:

• occupy or act in a managerial position or carry out managerial functions in relation to any operations conducted under the relevant wagering authority
• are in a position to affect or significantly influence any operations
• occupy or act in a position designated as a key position in the authority operator's approved control system.

Keno employee

Apply for a Keno employee licence if you're employed by a Keno licensee in Queensland. Venue staff who sell Keno products are not required to hold a Keno employee licence.

Lottery key person

Apply for a lottery key person licence if you:

• occupy or act in a managerial position or carry out managerial functions in relation to the primary licensee's operations
• are in a position to affect or significantly influence the operations conducted under the primary licence
• occupy or act in a position designated as a key position in the lottery operator's control system.

Casino employee and casino key employee licences

To apply for the following licences you must be engaged by a casino operator:

• casino employee licence
• casino key employee licence.

Also consider...

• Find out how to complete and submit forms using the LGFT online portal.
• Learn about training for liquor licensees, gaming providers and staff.
• Read more about casino licensing.
• Learn more about liquor and wine licensing.
• Read the Gaming Machine Act 1991.

You can apply for a licence to work in the Queensland gaming through the LGFT online portal.

Find out how to complete and submit forms using the portal.

Fees

You must pay an application fee before we can process your application. Check the gaming licence fees.

You can't send credit card details by email. When we receive your application, we'll contact you for payment over the phone.

Supporting documents

You must submit supporting documents with your application. You can upload them to your online application or email to: OLGRLicensing@justice.qld.gov.au.

Make sure your name (or online reference number, if you have one) is clearly marked on each supporting document.

Read more about the ID documents new applicants must provide.

Assessment process

Once we receive your application, we'll investigate your suitability to be a gaming employee. You can expect the assessment to take about 6 weeks to process.

If your application is approved, we'll post your gaming employee licence to you.

Also consider...

• Complete the paper application for liquor and gaming individual employees instead.
• Read more about the application requirements for each licence:
  • gaming nominee
  • gaming repairer
  • key monitoring employee
  • wagering key person
  • Keno employee
  • lottery key person
  • casino employee
  • casino key employee

• Learn about training for liquor licensees, gaming providers and staff.
• Read the Gaming Machine Act 1991.
• Learn more about liquor and wine licensing.

When applying for a licence to work in Queensland's gaming industry, you'll need to submit supporting documents with your application.

The Office of Liquor and Gaming Regulation (OLGR) can't assess your application until we've received all supporting documents, verified your identity and that you have paid your application fee.

Read more about submitting applications using the LGFT online portal and the ID documents new applicants must provide.

Supporting document checklist

The following checklist shows the supporting documents required for each licence type. A description of the supporting documents follows this checklist.

Supporting documents for licence applications

Description of supporting documents

A description of the supporting documents you're required to submit with your application is included here.

1. Photographs

If you're required to submit a current photo of yourself, the photo can be submitted online (e.g. JPG file). It must be:

• in colour
• less than 6 months old
• taken against a plain light-coloured background (e.g. cream, pale blue or white)
• passport size (i.e. approximately 35mm wide x 45mm high)
• a full view of your head and shoulders without any head-covering.

Exceptions

• If you wear a head-covering for religious reasons, we'll accept a photo of you wearing it, as long as your facial features are clearly shown.
• If you normally wear glasses, you should wear them in the photo, but tinted glasses aren't acceptable.

Note: If you're sending your photo by post, you can't send scanned copies.

2. Gaming nominee course certificate

If you're applying for a gaming nominee licence, you must submit a copy of your gaming nominee course certificate. Find out more about this course through:

• Clubs Queensland
• Queensland Hotels Association.

The gaming nominee course only needs to be completed once. The course certificate doesn't expire.

3. Nomination of gaming nominee form

If you're applying for a gaming nominee licence, you must submit a nomination of gaming nominee form (form 68). This form must be completed and signed by the authorised executive officer(s) of the gaming licensee's venue.

4. Letter of intent of employment

You must submit a letter of intent of employment, signed by your employer, with some applications shown in the table on this page.

5. Affidavit

If you're applying for a gaming repairer licence, you must submit an original Affidavit for service contractor's licence (form 20A) with your application.

You must disclose any parties that might influence a decision or benefit from your gaming repairer's licence. The affidavit must be completed, signed and then certified by a Justice of the Peace or Commissioner for Declarations.

Fingerprinting

Applicants for wagering key person, lottery key person and Keno employee licences must have their fingerprints taken by an OLGR officer before we can assess your application.

We'll contact you to arrange for a suitable time to be fingerprinted.

If you live in Brisbane, you can attend our city office. Otherwise, you'll need to attend a police station. We'll explain more when we contact you.

How to submit supporting documents with online applications

You can upload your supporting documents as you complete your online application through the LGFT online portal. Choose the liquor or gaming individual (new or renewal) application form and select 'Continue'.

The maximum upload size for all documents combined is 19MG and file types are limited to PDG, JPG, GIF, PNG, or BMP formats.

Make sure your name (or online reference number, if you have one) is clearly marked on each supporting document.

If you can't upload everything now, you can save your application and return to it later (within 72 hours) to upload any outstanding documents.

Once you submit the application, you can't upload further documents. Instead, you'll have to email them to: OLGRLicensing@justice.qld.gov.au. You must ensure your name and online reference number are clearly marked on all documentation.

Also consider...

• Learn more about training for liquor licensees, gaming providers and staff.
• Read the Gaming Machine Act 1991.
• Learn more about liquor and wine licensing.

When you apply online for an approval or licence to work as an employee in the liquor or gaming industry, you will be asked to supply personal information to help verify your identity. This eliminates the need to mail copies of your identification (ID) documentation to the Office of Liquor and Gaming Regulation (OLGR) and reduces the time taken to process your application.

The ID documentation required to verify your identity online is:

• one (1) legible copy of ID from Category A
• and
• one (1) other copy of ID from either Category A or B from the list below.

Privacy and security

• Personal information is collected to help verify identity and to prove that individuals are who they say they are.
• The only information collected is the data required to verify the individual.
• OLGR will protect the personal information of users and prevent the use or disclosure of personal information without the consent of the individual.

If your ID cannot be verified online

If your ID cannot be verified online, you will need to provide copies of your ID documents either by post or in-person to your nearest OLGR office.

The ID documentation required is:

• one (1) legible copy of ID from Category A
• and
• one (1) other copy of ID from either Category A or B from the list below.

ID provided must be current and must be clearly marked with your name and reference number (located on the top right of the notice to pay).

Also consider...

• Learn about our right to information policy and how to access information we hold.
• Find out more about our privacy policy and how we protect your privacy.