Lodging insurance duty returns

After registering as a self assessor, you must lodge an insurance duty return every month.

Your return is due by the 21st of the month following the return period. For example, you must lodge and pay your August return by 21 September. If this day is on a weekend or a public holiday, the due date is the next business day.

You are still required to lodge a return even if there is no duty payable for the month.

Use our interactive tool to work out if you need to pay duty on your policy and the rate that will apply.

Follow these steps to lodge your returns online using QRO Online:

  1. Log in to QRO Online.
  2. Select View accounts and choose the client from the list.
  3. Click the Returns tab on the left-hand side to see a list of outstanding returns.
  4. Select the relevant periodic return in the Period column.
  5. Click Lodge to display the return.
  6. Complete the return with the relevant details, including premium amounts, deductions, duty amounts.
    You can select Save as draft at any time to save your data. This will generate the transaction number, which will be visible in the Returns screen.
    Your declaration details will pre-fill from your contact card.
  7. Tick the declaration box.
  8. Select Review to check your return.
  9. Select Submit to lodge the return.
  10. Pay the duty plus any unpaid tax interest (if applicable) through the Payments page in the left-hand menu.

After you have submitted a return, it will disappear from the Returns list. You can use the search function if you need to review it later. Find out about adding a bank account to make direct debit payments through QRO Online.

You can get more help with using QRO Online - find out about user administration, and get helpful hints and troubleshooting support.


If you are a registered insurer and refunded all or part of a premium, you can claim a deduction of the insurance duty previously paid on the refunded premium. A deduction can only be claimed where the return applying the deduction is lodged within 5 years of the original return.

Insurance duty statement

When an insurer is not registered as a self assessor (for example, an overseas insurance company), the insured person may need to lodge an insurance duty statement (Form D8.2) instead.

The insurance duty statement is due within 30 days of the premium being paid.

You are required to:

  1. Lodge the completed form by:
  2. Pay the duty, plus any unpaid tax interest (if applicable). Contact us for payment options.

If you regularly submit insurance duty statements, we may ask you to consider registering as a self assessor.

Also consider...


Queensland Revenue Office

  • Call 1300 300 734 (Australia) or
    +61 7 3179 2500 (overseas)
  • Send an email using our online enquiry form.