The Small Business Friendly program

The Small Business Friendly (SBF) program aim is to reduce barriers between large organisations and small businesses and to enhance the operating environment for small business by:

  • engaging the whole organisation, not just the customer service team or a specific function
  • creating a journey of continuous learning and improvement, not a tick-box or a compliance exercise
  • presenting a tool, not a penalty, to make better organisational decisions for the short, medium and long-term
  • freeing up resources to deliver more value to your community and stakeholders
  • connecting you with other like-minded organisations to share knowledge and ultimately improve the efficiency and effectiveness of all member organisations.

This guide describes the benefits of being small business friendly for participating local councils, and the benefits to small businesses and the Queensland economy.

Participating Small Business Friendly organisations

There are 33 organisations who have joined the SBF program to enhance the operating environment for small businesses. By signing the SBF charter they are working to fulfill the commitments set out in the charter:

  • Ipswich City Council
  • Scenic Rim Regional Council
  • Gympie Regional Council
  • Mackay Regional Council
  • Whitsunday Regional Council
  • Toowoomba Regional Council
  • Cairns Regional Council
  • Tablelands Regional Council
  • Somerset Regional Council
  • Barcoo Shire Council
  • South Burnett Regional Council
  • Southern Downs Regional Council
  • Isaac Regional Council
  • Moreton Bay Regional Council
  • Fraser Coast Regional Council
  • Logan City Council
  • Rockhampton Regional Council
  • Townsville City Council
  • Western Downs Regional Council
  • Charters Towers Regional Council
  • Richmond Shire Council
  • Douglas Shire Council
  • Mareeba Shire Council
  • Banana Shire Council
  • Mount Isa City Council
  • Cook Shire Council
  • Burke Shire Council
  • Cloncurry Shire Council
  • Flinders Shire Council
  • Sunshine Coast Council
  • Redland Shire Council
  • Cassowary Coast Regional Council
  • Brisbane City Council.

Find out how your organisation can be Small Business Friendly.