QSBC resources for small businesses

The Queensland Small Business Commissioner (QSBC) has developed a range of resources for Queensland small businesses.

Resources and information

South East Queensland floods (February 2022) key information for small businesses

We have collated key information and links to help small businesses manage the impacts of the South East Queensland (SEQ) rainfall and flooding events of February 2022.

Read SEQ floods – key information for small business.

COVID-19 information for small businesses

Use the list of key COVID-19 links for small business including links to public health requirements, employment rights and responsibilities in relation to vaccinations, work health and safety and privacy.

Find additional COVID-19 information, including for businesses affected by a COVID-19 case and health and safety resources for COVID-19.

Help and support guide for small business

Our Queensland small business help and support guide includes assistance provided by not-for-profit organisations and governments at all levels.

Use our Works with Small Business good practice guidance to support more small business friendly capital works projects.

Videos

The QSBC has also developed a selection of short videos featuring industry experts and others associated with supporting small businesses.

These videos provide you with advice on a range of topics. If the advice you need isn't covered, contact us for help or to suggest future topics.

Government contracts

Join Thomas Pollock, author of 'Winning government business: the 6 rules and 9 absolutes', as he discusses how to win government business.

Transcript

Top tips

  • Can't fulfil the whole contract? Consider a partnership with another business
  • Ensure you meet the criteria – get a third person to review your submission
  • Include evidence with your application – photos of your work, customer testimonials etc.

Find out more

Grants

Join Thomas Pollock, author of 'Winning government business: the 6 rules and 9 absolutes', as he discusses how small businesses can apply for grants.

Transcript

Top tips

  • Grants are highly competitive – make sure your project can meet the eligibility criteria
  • Include a budget in your application
  • Go local – list local suppliers you would use

Find out more

Mediation

Join John Campbell, lawyer and nationally accredited mediator from Mediation Matters, as he discusses what mediation is and how it can be an effective tool in solving small business conflict.

Transcript

Key information

  • Mediation is guided by a neutral third person – the mediator.
  • Mediation is private – each party is given the opportunity to speak, be heard, and understand each other's perspective.
  • Mediation is your solution – you have control over the outcome.

Find out more

Join John Campbell, a nationally accredited mediator, as he discusses the role of the mediator.

Transcript

Key information

Mediators:

  • don't take sides or give legal advice
  • help both parties have challenging conversations
  • help both parties reach a common solution.

Find out more

Join John Campbell, a nationally accredited mediator, as he discusses how to prepare for and participate in mediation.

Transcript

Key information

  • Mediation is a collaborative process – you should keep an open mind and be solutions focussed.
  • Mediation is not like a court hearing – you should have relevant information handy but you don't need to present evidence to the mediator.
  • There are rules about who may attend certain types of mediation – find out what applies to your session.

Find out more

Read the Queensland Small Business Commissioner mediation and fees policy for guidance material to help understand the commissioner's expectations at mediation and understand our fees.

Note: The Queensland Small Business Commissioner provides general information and guidance for small businesses in Queensland. We do not provide specific financial or legal advice. We cannot compel people to do certain things and cannot make rulings or decisions about disputes.