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Queensland's new Small Business Commissioner - video transcript

Watch the video about the new Queensland Small Business Commissioner to learn how they can provide support to small businesses.

Queensland relies on small businesses to keep our economy moving.

That's why the Queensland Government has introduced a new Small Business Commissioner to help small businesses navigate these unprecedented times.

Queensland's Small Business Champion, Maree Adshead, will become the Commissioner, an extension of the Small Business Champion Role.

The COVID-19 pandemic has seen many small businesses across Queensland doing it tough.

This has struck at the heart of our local communities.

Many are facing challenges not seen before such as being unable to pay rent or needing to find new ways to operate.

A key focus of the Commissioner will be to advocate for and provide support to any small business and their landlords that need help resolving lease disputes, or other matters they are concerned about.

If a small businesses owner is unable to pay rent as normal due to COVID-19 they must advise the property owner or manager in the first instance and try to come to a new rent agreement.

If both parties are unable to reach an agreement, they can access a free mediation service offered by the Commissioner. Information on how to resolve disputes, negotiate and apply for mediation is available on the Commissioner's website.

This service aims to help resolve an issue before it progresses to the Queensland Civil and Administrative Tribunal (QCAT), or the courts.

But help also extends to any small business that needs advice or support in areas such as reopening the business or operating under new restrictions.

So if you're a small business struggling during these times, or you've got positive experiences to share, contact the Queensland Small Business Commissioner.

Visit us at www.business.qld.gov.au/qsbc or call 1300 312 344.

Watch the video about the Queensland Small Business Commissioner.