Update bank details in QRO Online

The bank details you add in QRO Online can be used to pay land tax, payroll tax, betting tax, and transfer and insurance duties (if you are a registered self assessor). We may also use these details if we issue a refund for an overpayment or a reassessment that reduces your liability.

Only users with administrator access can set up or edit bank account details. They will also receive email notifications of any changes.

  • You cannot make royalty payments in QRO Online.
  • You can have more than one bank account.
  • The valid-to date determines when bank account details will expire in QRO Online.
  • The only details that can be changed are the account nickname and valid-to date.
  • Funds are only automatically debited for approved payment plans. Otherwise, deductions from your account occur after you make a payment and get a receipt number.
  1. Log in to QRO Online.
  2. Select:
    • My land or Royalty for a personal account
    • View accounts for a company or trust account and select the client's name or ID to be updated.
  3. Select Manage details from the side menu.
  4. Select the Bank details tab.
  5. Click Add new (for a new or additional account).
  6. Enter your bank account details.

The valid-to field will default to 31/12/9999 to keep the account open indefinitely.

  1. Read the direct debit request service agreement, then check the box.
  2. Click Add.
  3. Once updated, you will receive an email confirmation. Click Okay.

The only account details that can be changed are the account nickname and valid-to date.

You can't delete a bank account in QRO Online, but you can disable it by changing the valid-to date.

  1. Log in to QRO Online.
  2. Select:
    • My land or Royalty for a personal account
    • View accounts for a company or trust account and select the client's name or ID to be updated.
  3. Select Manage details from the side menu.
  4. Select the Bank details tab.
  5. Click Edit.
  6. To disable an account, enter today's date.
  7. Click Save.

Contact

Queensland Revenue Office

  • Call 1300 300 734 (Australia) or
    +61 7 3179 2500 (overseas)
  • Send an email using our online enquiry form.