Activate your registration in QRO Online
To activate your registration for payroll tax, transfer duty or insurance duty, you'll need a transaction number and a client number.
You will get the transaction number when you submit the registration form. We will provide your client number after we've processed your registration.
There are 2 ways to activate your registration:
- Method 1 – for when you submitted the registration form yourself.
- Method 2 – for when someone else submitted the form for you.
Method 1
- Log in to QRO Online.
- Select the Registration tile to see a list of applications that you have submitted.
- Select Activate for the relevant client.
A pop-up window will open, displaying the transaction number.
- Enter the Client number and then select Activate.
That form will disappear from the list and you will now see a View accounts tile on your home page.
Method 2
Before you start, you will need the 12-digit transaction number that was generated when registration form was submitted. If you don't have it, phone 1300 300 734.
- Log in to QRO Online.
- Select Add accounts.
- Select the Activation tab.
- Enter the transaction number and client number, then select Activate.
This creates administrator authorisation for the person that activated the registration.
If you've entered the information correctly, you will see a pop-up screen showing that the registration has been activated.
You will now see a View accounts tile on your home page and select your client.
Also consider...
- Watch our step-by-step video tutorials.
- Learn about lodging insurance duty returns.
- Read about submitting transfer duty transactions.
- Find out about lodging payroll tax returns.
- Last reviewed: 28 Oct 2021
- Last updated: 4 Mar 2022
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Events
- Mentoring for Growth Day - Online 09/08/2022
- Mentoring for Growth Day - Online 11/08/2022
Contact
Queensland Revenue Office
- Call 1300 300 734 (Australia) or
+61 7 3179 2500 (overseas) - Send an email using our online enquiry form.