How-to guides for QRO Online

Delete a draft transaction in QRO Online

You may have created draft transactions that you no longer need (e.g. duplicate transactions or cancelled agreements). You should delete a draft transaction as soon as you know it is no longer needed. Users with 'Administrator' permission, can delete draft transactions through QRO Online.

Go to the Lodgements tab.
Locate the transaction number.
Select Lodge and the transaction will appear.
Scroll to the bottom-left corner of the page and click Delete.

If you have submitted a transaction that is a duplicate, you can complete and submit a transaction cancellation request.

If you have a submitted transaction and the agreement has been cancelled, or you have made an error in a submitted transaction, the transaction cannot be cancelled and you must request a reassessment.