About QRO Online

OSR Online is now QRO Online – your home for all state taxes, royalties and duties.

It's a secure and convenient way to:

  • manage, lodge and pay your tax or duty
  • manage and lodge your mining and petroleum royalty.

What's new

We’ve been listening to your feedback and we're excited to introduce some new features:

  • Payment options are now available on the lodgement review screen.
  • Administrator information can be found from your client list.
  • Transfer duty and royalty clients can find summaries and notices from a new menu.
  • Update contact card button is available at the lodgement declaration section.

Let us know how we can make QRO Online even better; we'd love to hear from you.

Give feedback on QRO Online

Security

To protect your data and make sure our systems are secure, we identify and authenticate all users.

We collect necessary information to meet our requirements under Australian privacy laws. If we don't identify and authenticate each user, we cannot verify their right to access taxpayer information.

We use the Australian Government's Document Verification Service (DVS). This is a secure online system that allows authorised departments in Australia to confirm an individual's identity. The information is sent to DVS and is not stored by Queensland Revenue Office.

If your identity cannot be electronically verified, you may be asked to provide identity document details for manual verification. Your details will only be used to complete the verification process and retained by Queensland Revenue Office for this purpose. Read our terms of use for more information.

Get started in QRO Online

We have step-by-step guides to help you set up in QRO Online, including how to:

  • create and verify your account
  • link your account to an organisation
  • manage your account details.

Contact

Queensland Revenue Office

  • Call 1300 300 734 (Australia) or
    +61 7 3179 2500 (overseas)
  • Send an email using our online enquiry form.