Coronavirus (COVID-19) update: Complete our 2-minute survey and tell us what information you need to help your business during COVID-19. Find assistance and support for coronavirus affected businesses and industries.

OSRconnect system requirements

To use OSRconnect to lodge your returns or transactions, your computer should meet the following minimum system requirements.

  • Computer processor: 2.4GHz or higher
  • Memory: 4GB RAM
  • Operating system: Windows Vista, 7, 8 or 10 (OSRConnect has not been tested with Apple Mac OS X, Linux or any other operating system)
  • Browser:
    • MS Edge
    • Internet Explorer (IE10 to IE11)
    • Google Chrome
    • Mozilla Firefox

Recommended settings

The following settings will help to prevent certain technical issues you could experience while using OSRconnect with Internet Explorer.

  • Ensure Internet Explorer is compatible. Go to Tools > Compatibility view settings and add qld.gov.au in the Add this website field.
  • Enable pop-ups. Go to Tools > Pop-up Blocker > Pop-up Blocker Settings. Enter *.qld.gov.au in the Address of website to allow field and press Add.
  • Allow cookies for OSRconnect. Go to Tools > Internet Options > Privacy.
  • Set browser zoom to high and press Apply then OK for the best screen display.