OSRconnect system requirements

To use OSRconnect to lodge your returns or transactions, your computer should meet the following minimum system requirements.

  • Computer processor: 2.4GHz or higher
  • Memory: 4GB RAM
  • Operating system: Windows Vista, 7, 8 or 10 (OSRConnect has not been tested with Apple Mac OS X, Linux or any other operating system)
  • Browser:
    • MS Edge
    • Internet Explorer (IE10 to IE11)
    • Google Chrome
    • Mozilla Firefox

Recommended settings

The following settings will help to prevent certain technical issues you could experience while using OSRconnect with Internet Explorer.

  • Ensure Internet Explorer is compatible. Go to Tools > Compatibility view settings and add qld.gov.au in the Add this website field.
  • Enable pop-ups. Go to Tools > Pop-up Blocker > Pop-up Blocker Settings. Enter *.qld.gov.au in the Address of website to allow field and press Add.
  • Allow cookies for OSRconnect. Go to Tools > Internet Options > Privacy.
  • Set browser zoom to high and press Apply then OK for the best screen display.