How to activate registration in OSRconnect

Follow these steps to learn how to set up a password for a new registration in OSRconnect.

Helpful hints

  • You will need your client number, found in your registration letter.
  • You will need the confirmation ID (that is, the 90000 number) that was created when you registered online as a payroll tax client or duties self assessor.
  • The user created during this process has administrator authorisation and can create other users and change user access from the Administrator tab in OSRconnect.

The process

  1. Go to OSRconnect.
  2. Select Activate your registration.

The Identification details screen is displayed.

  1. Enter your 12-digit confirmation ID from your eRegistration (e.g. 900000078130).
  2. Enter your client number from your registration letter.
  3. Enter the Captcha code.
  4. Click Submit.

The User details screen is displayed.

If you don’t already have a user account, follow the I need to create an OSRconnect user account process.

If you are an existing user follow the I already have an OSRconnect user account process.

I need to create an OSRconnect user account

  1. Complete the details.

Passwords are case sensitive, must contain both letters and numbers, and be 8 to 14 characters long.

  1. Enter your desired password in the New password field.
  2. Re-enter the password in the Confirm password field.

Note: The fields marked with an asterisk (*) are mandatory.

  1. Click Submit.

When the request is successfully processed, a confirmation page will display. This information will also be sent to your nominated email address.

Note: New users will be able to log in immediately using their 6-digit user ID and their chosen password.

  1. Click Exit. You will be taken directly to the OSRconnect login screen.

I already have an OSRconnect user account

An existing user can be linked to several entities - allowing you to switch between entities without logging off and lodge for multiple revenue types in OSRconnect.

  1. Enter your existing User ID.
  2. Enter the password already linked to this user.
  3. Click Submit.

When the request is successfully processed, a confirmation page will display. This information will also be sent to your nominated email address.

  1. Click Exit. You will be taken directly to the OSRconnect login screen.

Note: If you usually log in with your AUSkey and want to link a new registration to the existing User ID, contact us on 1300 300 734 for more information.