OSRconnect has been replaced

OSR Online has replaced OSRconnect for lodging and paying state taxes, duties and royalty in Queensland.

You can no longer use or access OSRconnect.

To start using OSR Online, you’ll need to create a new individual account and then convert your current OSRconnect user access to OSR Online.

How to set up your OSR Online account

1. Go to OSR Online.
2. Create an account.
3. Verify your identity.
4. Create a contact card.
5. If you’re an existing OSRconnect user, convert your information.

Set up OSR Online account

Get step-by-step support

For help on creating your account and converting your user access from OSRconnect, see the:

• video tutorials
• step-by-step guides.

You’ll need your OSRconnect password to convert.

OSRconnect password

If you have forgotten or locked your password, you can reset it when you convert your account to OSR Online.

1. Log in to OSR Online and click Add account.
2. Select the Convert user tab and click I forgot my OSRconnect password.
   The reset password screen will display.
3. Enter your user ID.
4. Click Continue.

You will be asked more questions, depending on your user type. Some users will have to complete an online form. Alternatively, you may be prompted to enter the email address registered for your OSRconnect user ID and a Captcha code. If the email is entered correctly, you can reset the password immediately by clicking Reset password. A new password will be sent to your email account.

Also consider…

• Read more about OSR Online.
• Get help with OSR Online.