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Create an OSR Online account

When you set up an account for OSR Online, you create a personal account using your unique email address. Once your identity has been verified, you can:

  • access your individual land account
  • request access to another account. For example, you might need access to a company or trust account. This can be done automatically if you are the director, trustee or director of a corporate trustee
  • give someone access to your account. For example, you can assign someone to view your account or act on your behalf.

You cannot set up a generic account for a company or trust, because registration is based on personal identification documents. See the OSR Online terms of use.

See how to register for OSRconnect for payroll tax, transfer duty, insurance duty and betting tax.

Before you start

You will need:

  • an email address (either your personal or work email, depending on whether you are registering to access your individual account or a company or trust account). Avoid generic email addresses. For example, use Mary.Citizen@company.mail not accounts@company.mail
  • 2 valid Australian identification documents (e.g. driver licence, Medicare card).

The process

  1. Go to OSR Online.
  2. Select Don’t have an account yet?
  3. Complete the basic profile information fields and click Submit. Mandatory fields are marked with an asterisk.

Your profile information will not be visible to other users.

You will receive a verification email from OSR Online. If you don’t receive this email directly after creating your account:

  • check your mailbox junk folder and look for an email from OSR Online
  • check your firewall settings if you are using a secure IT network
  • contact us if you're still having trouble.

Once you have verified your email, log in to OSR Online again.

  1. Select Identity verification.
  2. Complete the personal details and address fields.
  3. Click Primary evidence and select the document type from the drop-down list (e.g. driver licence). Then enter the identification number (i.e. the licence number). Select Verify.
  4. Click Secondary evidence and select a different document type from the drop-down list (e.g. Medicare card). Then enter the identification number (i.e. the card number). Select Verify.
  5. Click Submit.

If you don't have Australian documents or cannot provide 2 valid document types:

  • tick the I am unable to complete the above identity verification option
  • click Submit
  • enter your details and attach your documents so that we can verify your identity.

We will advise you when your account is finalised.

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