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Convert your OSRconnect account to OSR Online

After you have set up your OSR Online account you can connect your 6- or 7-digit OSRconnect user ID to OSR Online, including all associated permissions.

Watch our video tutorial on how to convert your account.

Before you start, you must have created:

Then follow these steps:

  1. Log in to OSR Online.
  2. Click the Add account tile.
  3. Click the Convert user tab.
  4. Enter your OSRconnect user ID and password.
  5. Click Convert. This will bring across all your existing permissions.

Convert button at the bottom of Add account page

If several people have access to the one OSRconnect user ID and password, they can also use this number to convert the OSRconnect access and permissions to their individual OSR Online account. If you do not want this to occur, you need to change the OSRconnect password.

If you have forgotten your OSRconnect password, you can reset or request password online, or call us on 1300 300 734.

Contact

Office of State Revenue

  • Call 1300 300 734 (Australia) or
    +61 7 3179 2500 (overseas)
  • Send an email using our online enquiry form.