Access OSR Online for another person or entity

Once you have registered for OSR Online and created your personal account, you can be assigned access to manage accounts within your company or for other individuals, companies and trusts. You will not be linked to these accounts automatically.

To be assigned access to another account, you need to create a contact card. The contact card:

  • allows another registered person to search for you in OSR Online and assign you permission to access their account
  • ensures you will be notified of any changes or updates for accounts you administer.


John registers for OSR Online and wants to assign permission to his accountant, Mary, to access his land tax details. Mary registers for OSR Online and creates a contact card.

John can search for Mary and assign permission to her to access his land tax account.

This feature is only available in OSR Online. Use OSRconnect for payroll tax, duties, betting tax, and mining and petroleum royalties.

Create a contact card

  1. Log in to OSR Online.
  2. Click Add account.
  3. Complete the Contact card by selecting Edit and then Save.
  4. You will be prompted to confirm your details. Click Save to confirm or Cancel if you need to edit the information.

You can view the accounts you have access to by clicking View accounts on the Home page.

Link your account to a company or trust account

  1. Log in to OSR Online.
  2. Click Add account.
  3. Create a Contact card.
  4. Select the Request permission tab. If you are registered as a director or trustee, select your current role and provide identifying information. If you are a director of a corporate trustee, enter the trustee’s ABN or ACN.
  5. Select Request. This will start the approval process and activate your access to the entity.

If your relationship with the entity is confirmed, permission will be granted and you will have administrator access to the account. This means that you can also assign permission to someone else (such as an employee or accountant) who has registered with OSR Online.

If your relationship is not confirmed - and you are a director, trustee or director of a corporate trustee - click your name in the top right of the screen and select Submit an enquiry. We’ll contact you to verify your relationship with the entity.

If you have been assigned access to a company or trust account, go to Home and select View accounts.

Also consider