Queensland Government Supplier Code of Conduct

The Queensland Government wants to do business with ethically, environmentally and socially responsible suppliers.

The Queensland Government Supplier Code of Conduct (the Code) outlines our expectations of businesses that want to sell their goods and services to us, and what constitutes a responsible supplier.

It enhances our commitment to help Queenslanders prosper and support genuine local businesses by outlining clear standards and expectations.

Application

This Code replaces the previously existing Queensland Government Supplier Code of Conduct and applies to all procurement activities regardless of their value from 1 January 2026.

The Queensland Government reserves the right to do business with suppliers that demonstrate adherence with this Code. This is reflected in invitation and contract terms and conditions.

Contract documentation will include conditions requiring ongoing adherence to the Code during the contract term. Under the Queensland Procurement Policy (QPP), a breach of the Code is a breach of the contract, so if you become aware of any actual or potential non-compliance you must notify the agency promptly. This is usually within 10 business days unless another timeframe is specified in your contract.

Implementation

You must proactively self-assess your adherence to the Code and fix any shortcomings.

If you already meet legislative and regulatory requirements, and demonstrate good business practice, you probably meet many of the Code's provisions.

If there is discretion on how to meet a Code provision, you only need to take actions appropriate to the size of your business. For example, small businesses don't usually need sophisticated workplace policies or systems.

If you have queries on how the Code is applied in any procurement activity, contact the procuring agency concerned.

Recordkeeping

Suppliers engaged in contracts executed on or after 1 January 2026 are required to make and retain records demonstrating adherence with the Code and the Procurement Assurance Model (PAM) and PAM Framework referred to Part 3 of the QPP.

Procurement assurance

In addition to any specific items mentioned elsewhere within this Code, you must comply with all relevant legislation, policies, standards and contractual commitments, for example the Disability Discrimination Act 1992 (Cwlth).

You are required to cooperate with Queensland Government Procurement (QGP) assessments including providing any documents and/or information reasonably requested in the course of reviewing adherence with the Code and PAM Framework.

From 1 January 2026, if you are found to have not met the behavioural standards expected of the Code, you may be subject to consequences for unmet commitments as outlined in the PAM Framework.

  • Our procurement is conducted in an environment of integrity, probity and accountability. We are committed to the highest ethical standards and expect our suppliers to commit to the same. You can show this by doing the following.

    Managing conflicts of interest

    You must ensure that all conflicts of interest (whether actual, reasonably perceived or that could arise in future) are disclosed as soon as possible. This disclosure must occur during all stages of the procurement process when a conflict of interest arises, including when selecting suppliers (e.g. conducting a tender process).

    In addition, suppliers should submit a copy of their conflicts of interest policy where they have one.

    Demonstrating high standards of conduct

    You must ensure that your business’ behaviour is beyond reproach. You must not engage in fraudulent or corrupt activities including, for example, bribery or money laundering, or act in any manner which, by association, brings the government into disrepute.

    Handling information

    A practical approach must be taken to implement appropriate cybersecurity and privacy practices in order to ensure information is safeguarded and services continue to operate.

    Not engaging in inappropriate supply market behaviours

    You should encourage innovation and competition and must not act in a manner which involves a misuse of your market power or would be otherwise improper (e.g. collusive arrangements).

    This includes not procuring or selling dumped goods.

    Acting properly toward government officers

    You are expected to respect the ethical and code of conduct requirements that our employees need to meet and not engage in actions which run counter to these obligations.

    You must not try to influence decision making through the use of inducements (e.g. offering gifts and benefits). Your conduct should recognise the expected integrity and accountability of our employees.

    Model good business practices

    Your business should be conducted in a way that shows best practice corporate management. This includes promoting a collaborative relationship where buyer and supplier work together to resolve issues in a timely and respectful manner.

    This helps to avoid contractual disputes and promotes good working relationships.

    Subcontractor payment terms

    We want to do business with suppliers that offer payment terms to subcontractors that are no less favourable than those provided to you by the Queensland Government (unless otherwise mutually agreed with the subcontractor).

    This also includes meeting project and retention trust account requirements under the Building Industry Fairness (Security of Payment) Act 2017 where applicable.

    Meeting required standards

    The goods and services provided should meet relevant compliance requirements and the Australian Standard (or an international standard in the absence of an Australian Standard) where specified.

    For building and construction, this also includes using conforming products and materials.

  • We want to do business with suppliers who support the welfare of their employees and the broader community. You can show this by doing the following.

    Managing workplace health and safety

    As well as complying with all workplace health and safety laws and regulations, you must also regularly manage and review workplace hazards and provide any required training to your employees.

    This includes proactively engaging with employees and industry bodies.

    Acting to stop domestic and family violence

    The Queensland Government is committed to ending domestic and family violence. We ask that you support this by implementing appropriate initiatives within your business, such as:

    • having a stated zero tolerance approach to domestic and family violence
    • having a workplace domestic and family violence policy in place.

    Treating employees fairly

    You must respect every worker’s workplace rights and entitlements and ensure compliance with all relevant workplace laws, regulations and instruments. This includes:

    • properly paying employees
    • giving them their entitlements
    • not discriminating unlawfully
    • committing to workplaces free of harassment.

    This includes recognising the right of employees to be members or choose not to be members of trade unions.

    Acting against human rights exploitation in the supply chain, including addressing modern slavery risks

    You must make all reasonable efforts to ensure that businesses within your supply chain are not benefiting from, engaged in or complicit with, human rights exploitations such as forced or child labour, coercion, or any type of modern slavery practice as defined in the Modern Slavery Act 2018 (Cwlth).

    This includes conducting appropriate risk assessments and managing identified risks in vulnerable industries (such as textiles, clothing and footwear), and where relevant, establishing policies and practices that address supply chain risks of modern slavery and other human rights exploitation.

    Ensuring workplace diversity

    We want to enhance workplace diversity. We value businesses that have policies and practices in place to encourage diversity and ensure equal employment opportunity for all people.

    This includes embracing social benefit opportunities such as training and employment opportunities for disadvantaged and marginalised jobseekers.

    Providing quality, secure local jobs

    We value suppliers who provide quality, secure local jobs. These jobs provide:

    • employment where people live
    • permanency of employment
    • certainty of hours
    • fair wages and conditions
    • superannuation and workers compensation
    • genuine respect for the rights of workers to collectively and/or individually bargain.

    Keeping Queensland children safe

    The Queensland Government is committed to ensuring every child has the right to be safe, no matter where they are.

    The Child Safe Organisations Act 2024 strengthens our state’s culture of safety and wellbeing for all Queensland children. Businesses and organisations that work with children in Queensland, or provide services and spaces specifically for them, need to demonstrate they are child safe and implement the 10 Child Safe Standards and related reporting requirements.

  • We want to procure in a way that also protects and advances environmental priorities. You can show this by doing the following.

    Enhancing environmental sustainability

    We want you to look for opportunities to improve environmental outcomes. Things you can do include, but are not limited to:

    • waste minimisation and recycling
    • reducing and/or offsetting carbon emissions
    • using solar or other renewable energy where possible
    • reducing the use of energy, water or other resources
    • reducing the use of hazardous and toxic substances, and ensuring their correct disposal
    • minimising packaging.

How to deal with suspected breaches of the Code

Concerns regarding breaches of this Code should be directed to QGP in the first instance. QGP will triage the suspected breach and provide advice in accordance with the PAM Framework. Make a procurement complaint:

Any concerns regarding procurement related illegal activity or corruption should be immediately referred to either the Queensland Police Service, Australian Federal Police or the Crime and Corruption Commission.