# Staff satisfaction ratios

## Sick days to total paid days ratio

If staff are unwell and unable to work, they may take a sick day. These may be paid for permanent employees or unpaid for casual staff, depending on agreed employment conditions.

Staff may take sick days if:

• they are unwell and unable to work.
• they are unhappy and do not want to work.

Measuring the ratio of sick days taken to total paid days can give you an indication of staff job satisfaction. It can also help inform work health and safety measures. A high ratio of sick days to total paid days means your staff may be unhappy or injuring themselves at work. If this is the case, you should consider some morale boosting activities, or review your work health and safety policy.

Also look at the days most of your staff take sick days. For example, if your business is open Monday to Friday and absences usually occur on a Monday or Friday (rather than mid-week), this might indicate a lack of job satisfaction.

Use the following calculator to help you work out your sick days to total paid days ratio. First, you should decide an acceptable percentage for your business. Once you have read and understood the example, you can type the numbers that are relevant to your business into the calculator to see your sick days to total paid days ratio.

Sick days to total paid days ratio

Use this formula to calculate your sick days to total paid days ratio.

Sick days to total paid days ratio = (total sick days ÷ total days paid) x 100

## Staff turnover ratio

Every workplace will experience staff leaving. Different industries will have varying levels of staff turnover. If you are unsure of acceptable rates of staff turnover, you can speak to other business owners in your industry.

A very high staff turnover ratio can indicate your staff are unhappy at work. Attempting to address their issues may help you reduce the amount of time and effort you need to spend on recruiting new staff. It can also help you retain experienced staff who will benefit your business.

Use the following interactive calculator to help you work out your staff turnover ratio. Once you have read and understood the example, you can type the numbers that are relevant to your business into the calculator to see your staff turnover ratio.

Staff turnover ratio

Use this formula to calculate your staff turnover ratio.

Staff turnover ratio = (number of staff who left ÷ total number of staff) x 100