Managing people through change

Many business leaders approach change management apprehensively, worried about having to persuade reluctant staff to accept new ways of doing business. But, in fact, many people welcome change — provided they have a chance to collaborate in it.

Managing people through change involves motivating your people to work together on planning and making the changes, and giving your team clear goals and defined roles.

Good change management processes start with a realistic analysis of your business systems, processes, structures, strategies and leadership approaches to determine the actual need for change.

Determining why, what and how you need to change, and involving your people in each step, will help you manage a smooth change process, strengthen your business and retain your key staff, business skills and knowledge.

This guide describes different types of change, explains the importance of managing a smooth change process, and offers advice on motivating your people to work together in making business changes.