The Competition and Consumer Act and what it means for you
The Competition and Consumer Act 2010 (which replaced the Trade Practices Act 1974 on 1 January 2011) aims to give businesses a fair and competitive operating environment.
It covers anti-competitive conduct, price fixing, unconscionable conduct and other issues, such as advertising.
The Act also sets out consumers' rights and responsibilities. It covers areas such as returns, refunds, warranties, contracts, marketing and advertising.
You can check your refund rights as a consumer on the Office of Fair Trading website.
The Australian Competition and Consumer Commission (ACCC) administers the Act. You can report a dispute or complaint on the ACCC website.
Learn more about the Competition and Consumer Act 2010 on the Australian Consumer Law website.











