Market and customer research

Benchmarking your business

How to measure and improve your business performance
Market research

Understand how to conduct effective market research and avoid common challenges
Market research kit

Market research and key information tailored to your business
Your competitive advantage

Set your business apart from your competition
Competitor profile chart

Identify how your competitors operate so you can compete
Researching customers

Grow your business by understanding what your customers need
SWOT analysis

Using a SWOT analysis to help make business decisions
Research resources for business and industry

Find out which organisations can help you research your business and industry

Do it online

General enquiries call 13 25 23 (option 3)

Queensland Small Business Strategy and Action Plan 2013-2015

Learn how the Queensland Government is making it easier for small businesses to meet challenges, seize opportunities and succeed.
EA forms and fees finder

Use our new diagnostic tool to find out which environmental authorities your business needs to apply for, and how much they cost.
Queensland Small Business Week

Join in the week's activities to help small businesses have a BIG future from 24-31 July 2013.
Think Queensland, buy locally

Get the message across to your customers by downloading the ‘Think Queensland, buy locally’ poster, sticker and fact sheet.
Stepping back to move forward

Mark and Joanne stepped back from the day-to-day operation of Narrows Escape Rainforest Retreat and focused on networking to successfully grow their business.
Australian Business Licence and Information Service (ABLIS)

Search ABLIS to find the government licences, permits, approvals, registrations, codes of practice, standards and guidelines your business needs.