Franchising Code of Conduct

The Franchising Code of Conduct is a mandatory code applied to all business arrangements that fall under the code's definition of a franchise. You will need to get a copy of the code if you are buying a franchise business.

The franchising code covers 3 key areas:

  • The code requires a franchisor to provide a disclosure document to prospective franchisees to help them make reasonable and informed decisions about buying a franchise.
  • The code requires a franchisor to provide a franchisee with certain rights in relation to franchise agreements.
  • The code includes dispute resolution procedures for franchise agreements entered into on or after 1 October 1998.

The Australian Competition and Consumer Commission (ACCC) is responsible for enforcing the code. Copies of the code and the franchisee's manual can be obtained from the ACCC.

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Last reviewed
March 13, 2014

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