Franchising Code of Conduct

The Franchising Code of Conduct is a mandatory code applied to all business arrangements that fall under the code's definition of a franchise. You will need to get a copy of the code if you are buying a franchise business.

The franchisor must provide you with the following:

  • the franchise code of practice
  • the franchise agreement
  • the disclosure document
  • the lease agreement for the premises (if applicable).

The franchising code covers 3 key areas:

  • It requires a franchisor to provide a disclosure document to prospective franchisees to help them make reasonable and informed decisions about buying a franchise.
  • It requires a franchisor to provide a franchisee with certain rights in relation to franchise agreements.
  • It includes dispute resolution procedures for franchise agreements entered into on or after 1 October 1998.

The Australian Competition and Consumer Commission (ACCC) is responsible for enforcing the code. Copies of the code and the franchisee's manual can be obtained from the ACCC.

Related links

Last reviewed
September 8, 2014

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